Mental Health Resources Inc – Clovis

Their front office staff is absolutely horrible. You know how you go to a practice and the provider’s are amazing, but the office staff make you want to pull your hair out? This is that place. Please find anywhere else… to go, even if you must travel.

Very rude and they don’t advocate for their disabled patients at all

Best for Mental Health Services at Clovis, Portales, Tucumcari and all of Eastern NM..

This place is disgusting and if there were any other places in clovis to take my child to for his medical treatments I would take him there instead. The receptionist are okay I suppose but the therapist lack so much… professionalism. They gossip about the parents to any and everyone willing to do so and make HORRIBLE judgment calls. My child has told me numerous times that in their "sessions" his feelings and concerns were ignored while his therapist and grandmother gossiped about me (his mother) and my work schedule, love life, finances ect. Which totally defeats the purpose of him receiving services. Also, Trish and Veronica thought it would be in the best interest of my then 14 YEAR OLD CHILD to handle and take his meds which were given to his grandmother to then give all 7 bottles to him in secret with a promise that he won't tell his mother he has them. My child has had several issues with self harm so why any of these people thought this was a good idea is beyond me. I'm seriously pissed off and I will definitely keep pushing to fix this issue because IM NOT going to lose my child because adults with semi earned degrees lack common sense. As a single mother of 5 it is hard enough to hide kitchen knives, over the counter meds, prescription meds, extension cords, shaving razors and various other sharp objects to keep my child from getting them so why are people who are supposed to help him telling him to hide meds from his mother and engaging in slander in front of him ABOUT his mother? Make it make sense. Flat out Disgusting!!!

I am so thankful for the help and resources they provide. I have been working with them for 4 months now, and everyone I have come into contact with has been very professional and have handled everything with care. I… would definitely recommend them to anyone.

So the therapist are good. However you cant make an appointment until the morning before. And it takes less than 5 minutes fill all their schedules. I'm going to do some math. 8 hours= 8 appointments figure 20… therapists atleast 160 appointments. If 4 phones are making appointments and giving 1 minute for a super fast call, it should take 40 minutes 5 phones 32min, even 10 phones 16 minutes. But everything is most of the time full in 2 to 3 minutes. That means according to their rules of "dont call until the day before". That means 80 phones had to be in use. Knowing that doesn't happen since I have gotten a busy signal many times; this rule is being broken or someone is getting special treatment. I have issues like everyone else but I have to follow the rules, like everyone else. Who is this group that gets special treatment and how can i get on it.

I love the people there. they are very helpful but I haven't been able to get my son in for 4 weeks now due to day before scheduling that they just decided to start doing. Hes seen the same lady same time every 2 weeks… for almost 5 months now and hes been having episodes and we cant even get in to see his counselor. This is very frustrating and inconvenience that I'm going to start looking for him another place to go. Someone more reliable and dont inconvenience people. It will he hard for my son since he likes only a few people and doesnt like change. All because of new policy...

They schedule your appointment then tell you to be an hour early, but they still won't see you until your scheduled time. So why make us come an hour early?