Rainbows End Recovery Center LLC – Challis

The staff IS GREAT! My Complaint is about the " Cleanliness " of the facility. The Website photos are misrepresenting the CURRENT (2024) condition of the facility and the property on which it sits. There is an… unhealthy, LARGE amount of mouse droppings, dirt, cobwebs etc which indicates a "surface cleaning". (I live on a farm, so it's not like I'm not accustomed to dirt or animal hair ... Just not IN my home !) There's a Very uncomfortable presence of dirt in the bathroom that hosts the garden tub ... Just outside the window, closest to the "garden tub" , sits a heavy LAYER of mouse droppings covering both patio chests with padded seating. There's NO way possible to enjoy a relaxing sit there ! The aerial view of the grounds IS NOT even close to the current condition. Weeds have overgrown the equine area, (poor horses😪) along with broken down Fences. Not"pretty" to look at if trying to decompress after group meetings for sure! Unkempt grounds overall Truly disappointing. The rooms sport Antiquated window A/C units with dirty filters clogged with dust and animal hair preventing the unit to keep the room(S) at a comfortable temperature during hot days, and FANS... lots of fans to try to circulate the inadequate cool air the A/C units are TRYING to produce... ending up unsuccessful for the cool air but successful in the circulation of the dirt etc. These things were difficult to overlook, especially when the owner, Nancy, is regaling of her European trips, New York " Culinary Experiences " and her boasting of "keeping her wardrobe" stylish in comparison to places "abroad ". It would be best for her to not speak of those kinds of things In front of, or directly to, clients, when it's obvious MANY demands for cleanliness, INSIDE and OUT would benefit from her means to attention of the facility. Those of us who "hear" are not impressed by the content of her sharing her "experiences abroad". But more overtly concerned with why she doesn't invest into BETTERING the atmosphere of the facility. 🤔🤔🤔(Pretentiousness IS NOT an attractive quality, Nancy.) I'm certain the cleanliness would be substandard to what Nancy would tolerate for her own experience... here and ABROAD. The Facility and grounds REALLY REQUIRE the FUNDS to CLEAN and UPDATE the living quarters and grounds. People NEED to feel they are worthy of the simple Courtesy of cleanliness ... Especially during such a hard time in their life . The meals are OUTSTANDING ! Dee, the cook, goes above and beyond to meet the dietary needs and requests. Her preparation from beginning to end is VERY Clean, professional, and at the highest end of experience in providing delicious, healthy meaIs and even decadent deserts and "treats" for Clients and staff. DON'T CHANGE ANYTHING ABOUT DEE!❤️❤️❤️ Edited after owners response below: Condition of the grounds was Secondary In the Complaint. The MAIN Complaint was the lack of cleanliness INSIDE! Maybe better understood as : " Disgusting living conditions" having nothing to do with OUTDOOR maintenance! Added after New response from owner: " Formal conditions" dont equate to CLEAN conditions. Cleanliness is a silent expectation when paying for lodging ANYWHERE. The facility was FILTHY.

1st heard of this place 2021 at the end. Wife was here after we lost our son 5 months into the pregnancy. Rainbows End was there to help with the lost of Elzy and my wife who drank over losing Him. Because of Rainbows… end and the staff here my wife made a huge great recovery and since she did her and my mom thought it's a good time for me to come in. Dec 20th 2024 and now leaving tomorrow January 19th 2025. It was a good thing I did come in not realizing how bad my drinking was Every day and night i was drinking. Seeing pictures back to back with in 20 days apart I look younger and better. All the meals are Great and super healthy too. Thankyou for both discounts for us having to pay out of pocket for wife and I. But most important thankyou for helping and showing me sobriety and the tools to stay sober for my kids to have their dad back. Today is March 28 2026 going on 16 months sober longest time in 32 years at 43 years old now wife doesn't dare to argue now with me cause I'll win this time. Lol everyday is better than a drunk day. Just a little something for some one to go by for a follow up

I only gave one star because I just called and spoke with someone named Betty and she's not someone I would want to have to deal with during a crisis or ever. She was very cold and distant and not very informative.… Please get someone else to answer the phone she doesn’t seem very welcoming to me at all.

Rainbow's End is a place for healing in a non-clinical environment. It offers non-traditional treatment with more one-on-one attention then other programs provide. It treats the whole person individually and provides… education and tools through creative groups and outings. As someone who has been in and out of treatment centers throughout my life, I have never gotten the insight or perspective of recovery that Rainbows End gave me. My life is forever changed and enhanced because of them. Today I have over 7 years of recovery since walking through their doors. Forever grateful to them for leading me to a life I never knew I could have!

The healing journey from addiction began in the spring of 2020 when I pulled into the driveway at Rainbow's End Recovery. I was greeted with love, compassion and warmth from everyone. I felt welcomed. The beautiful… character nestled alongside the Salmon River brings joy to my heart. I spent many days enjoying the landscape, feeding the horses and sitting by the river. I have so many wonderful memories of hiking, fishing, making music, making new friends, and taking the first critical steps in recovery. The meals and desserts were absolutely stunning. Loved the cowboy cookies! I am so grateful for Rainbow's End Recovery. A foundation was established in the time I spent there. Thank you to all the staff who loved me when I could not love myself and never gave up on me. Today, my life is filled with love, peace joy and adventure. Thank you all!

Absolutely lovely place and staff, even years later, they’ve still helped me

I have traveled to some amazing destinations and 5-star resorts over the past many years, and yet have never found another place as inviting or remarkable as Rainbow's End Recovery Center. I arrived broken and defeated,… addicted to anger and substances, and could not imagine that the next 30 days spent with total strangers would be the most healing, spiritual, and peaceful experience of my life. The setting is rustic and my initial thought was "unforgiving" (I also visited in the dead of winter when temperatures frequently dipped below freezing, and it has been a "record year" for snow! ...Of course that would happen to a gal from Florida!). But what I didn't anticipate was the warmth from the team of counselors and the connections with the staff that would warm my cold, shattered heart, and help it to beat with purpose and compassion once again. If you or someone you love has recognized that life has become "unmanageable," and you are seeking freedom and recovery, Rainbow's End can deliver the most remarkable salvation and healing..."if you work it." The experience has been life-changing (and life saving!) and I am forever grateful: "When you trust God's path, even the highest peaks are reachable" - Proverbs 3:6

Rainbow's End Recovery Center is a very welcoming place. All of the staff were outstanding. The outside area is very beautiful but alot of upkeep, that residents didn't utilize. The staff took the residents out on… outing, that was awesome to see the area, as well as going to the local AA meeting. Even though it has been the first time of in patient rehabilitation, the counseling I felt was more focused on trauma addiction. My experience with the caring staff and the individuals I was able to spend time with at Rainbow End, I am very grateful for. Thank you.

The staff is amazing, such a life changing experience! The tools I learned here have helped me transform my life! Highly recommended!

Facing tough times and a broken life, the decision to enter residential treatment can be daunting and filled with uncertainty. However upon arrival those worries quickly fade and the ability to focus on wellness and… recovery become paramount. Rainbows End is a true healing center with compassionate staff and exceptional accommodations. Diverse treatment and a variety of group activities make each day engaging and fulfilling. The easy part is getting through the treatment stay, but the support that continues after is genuine and offers the cornerstone that continued sobriety can build from. I recommend this facility to anyone needing the help and an advocate. All the staff will embrace you with kindness and encouragement.

Nancy and the whole place genuinely care and are all angels! I found my spiritual/nature side again while there.

Highly recommend! The staff are very highly trained to help you dig down deep, to your core.! Not only do they help give you life skills but also the skills to help you forgive yourself, your shame, your resentments &… begin to love the person who stares back at you in the mirror! Each counselor has such amazing qualities that they bring to the table to make the perfect team!

Sober for almost a year and a half. Saved my life at the ripe age off 22. Life was an utter wreck before arriving. I was in a treatment center in Mississippi that was really horrible.. until I transferred to RERC. Best… possible place for me to heal. I’ve heard horror stories of people in other centers and when sharing my stories they are in shock of the difference. I can 100% positively say that this center is magical compared to a hospital setting. I also met some of my best friends at RERC. Thank you to all the counselors (kevin, Wayne, rob, Patrick, buck) and to Nancy and her staff 🥰

I discovered myself again while in treatment here. The owner, staff and the beautiful surroundings gave me a chance to grow and heal emotionally, mentally, physically and spiritually. I have stayed sober ever since.