Syntero – Hilliard

3645 Ridge Mill Drive, Hilliard, OH, 43026

Accepts Insurance

3.3★★★☆☆15 total reviews

TREATS

Substance use disorder
Mental health

LEVELS OF CARE

Outpatient

INSURANCE

Accepts insurance

Medicare · TRICARE

Also accepts private pay

Community
Facility type
2
levels of care
CARF
Accredited by
Franklin County
County
Yes
Telehealth offered

About Syntero – Hilliard

Syntero operates from 3645 Ridge Mill Drive in Hilliard, Ohio. What is recorded here is intensive outpatient and outpatient care. The listing includes medication-assisted treatment, the approach with the strongest evidence for opioid dependence.

People attend appointments and go home afterwards, which is how outpatient care works. Remote appointments appear on the record, useful where travel is difficult. The listing notes trauma-focused treatment. Licensing sits with the Ohio Department of Mental Health and Addiction Services, alongside federal SAMHSA registration.

Key Facility Details

  • Federal Registration: Listed in the federal treatment register, the national inventory of licensed treatment facilities.
  • State Licensing: Licensed by the Ohio Department of Mental Health and Addiction Services. Licensure is a legal requirement for behavioral health facilities operating in Ohio.
  • Levels of Care: Intensive Outpatient and Outpatient Care.
  • Location: Hilliard, Ohio, Franklin County.
  • Phone: 614-457-7876

Key Facility Details

Levels of care
Outpatient, Telehealth, Aftercare
Hilliard, OH
3645 Ridge Mill Drive, 43026
  • Primary focusAlcohol, Opioids, Stimulants, Nicotine and tobacco
  • Programs forTeens, Seniors, Young adults, Women, Men, Couples, Veterans and military
Team
SH
Sara Harrison-Mills, LISW-SCEO & Executive Director
NG
Nina Riggs Griffin, MSEd, LPCChief Operating Officer
KG
Kelly GalindoChief Public Information & Development Officer
MZ
Mike ZyskChief Financial Officer
SO
Susan Ortega, MSW, LISW-SChief Program Officer
EW
Erica Wood, MA, LPCC-SChief Strategy Officer

Facility Type

Community Treatment CentersNonprofit RehabOutpatient Mental Health ClinicSmoke Free RehabSmoking and Vaping PolicyVape Free Rehab

Licensing and Accreditation

CARF Accredited RehabCARFAccreditedAn international accreditor of rehabilitation and behavioural health services. Assessors visit the facility and review its practice against published standards. Voluntary, and renewed every one to three years.
SAMHSA ListedSAMHSAListedThe facility appears in the federal treatment locator maintained by the Substance Abuse and Mental Health Services Administration. It is a record that the facility exists and reports its services, not an assessment of quality.
State Addiction Agency LicensedState Addiction AgencyLicensedLicensed by the state agency responsible for substance use treatment. Required to operate, and involves inspection of premises, staffing and clinical practice.
State Licensed RehabState AuthorityLicensedHolds a current licence from the state authority that regulates treatment providers. Licensing is a legal requirement to operate, not a mark of distinction.
State Mental Health LicensedState Mental Health AgencyLicensedLicensed by the state mental health authority to provide psychiatric or behavioural health care. Required to operate.

Syntero – Hilliard Detox and Rehab Services

Syntero – Hilliard is listed as running intensive outpatient and outpatient care. Sessions follow a set timetable while people keep living at home. Which of these is appropriate depends on an assessment, not on what sounds manageable at the time.

The record does not show integrated provision, so confirm this if it matters. Medication and talking treatment run together under clinical oversight. Ask directly about session times and frequency, as those details decide whether someone can realistically attend.

Levels of Care

Aftercare and Continuing CareContinuing CareDischarge PlanningEvening TreatmentNon-12-Step RehabOnline Rehab and TelehealthOutpatient RehabPost-Treatment Follow-UpWeekend Rehab

Substances and Addictions Treated

Adderall RehabAlcohol MAT FriendlyAlcohol Only RehabAlcohol RehabBeer Addiction TreatmentBinge Drinking TreatmentCarfentanil RehabCodeine RehabConcerta RehabDexedrine RehabFentanyl Patch (Duragesic) RehabFentanyl RehabHeroin RehabHydrocodone RehabHydromorphone (Dilaudid) RehabIllicit OpioidsLiquor Addiction TreatmentLortab RehabMeperidine (Demerol) RehabMethadone Misuse TreatmentMorphine RehabNicotine and Tobacco TreatmentNitazene RehabNorco RehabOpioid RehabOxycodone RehabOxyContin RehabOxymorphone (Opana) RehabPercocet RehabPrescription OpioidsPrescription Stimulant RehabRitalin RehabRoxicodone RehabStimulant RehabSuboxone Misuse TreatmentTapentadol (Nucynta) RehabTramadol (Ultram) RehabVicodin RehabVyvanse RehabWine Addiction Treatment

Mental Health Disorders Treated

Co-Occurring Mental Health ConditionsDepression and AnxietyDepression and PTSDDepression and TraumaFirst Episode PsychosisMental Health ConditionsMental Health TreatmentPsychosocial Rehab ServicesPsychosocial RehabilitationPTSD TreatmentSocial Skills TrainingTrauma Treatment

Counseling and Therapy

Addiction CounselingAnger ManagementBrief InterventionCognitive Behavioral Therapy (CBT)Counseling and TherapyCouples CounselingDialectical Behavior Therapy (DBT)EMDR TherapyEvidence-Based TherapyFamily TherapyGroup TherapyIndividual TherapyIntegrated Dual Disorder TreatmentMotivational InterviewingTrauma Therapy

Specialized Programs

Active Duty Military Dual Diagnosis RehabActive Duty Military Medicare RehabActive Duty Military Outpatient RehabActive Duty Military PTSD RehabActive Duty Military RehabActive Duty Military TelehealthActive Duty Military Trauma RehabActive Duty Military TRICARE RehabAdult RehabCouples RehabCourt Ordered RehabMen's Dual Diagnosis RehabMen's Medicare RehabMen's Outpatient RehabMen's PTSD RehabMen's RehabMen's TelehealthMen's Trauma RehabMen's TRICARE RehabMilitary Family Dual Diagnosis RehabMilitary Family MATMilitary Family Medicare RehabMilitary Family Outpatient RehabMilitary Family PTSD RehabMilitary Family RehabMilitary Family TelehealthMilitary Family Trauma RehabMilitary Family TRICARE RehabSenior MATSenior Outpatient RehabSenior RehabSenior TelehealthTeen Boys Dual Diagnosis RehabTeen Boys PTSD RehabTeen Boys RehabTeen Dual Diagnosis RehabTeen Girls Dual Diagnosis RehabTeen Girls Outpatient RehabTeen Girls RehabTeen Girls TelehealthTeen Girls Trauma RehabTeen Girls TRICARE RehabTeen MATTeen Outpatient RehabTeen PTSD RehabTeen RehabTeen TelehealthTeen Trauma RehabTeen TRICARE RehabTrauma Informed RehabTrauma Survivor ProgramsVeterans and Military RehabWomen's Dual Diagnosis RehabWomen's Medicare RehabWomen's Outpatient RehabWomen's PTSD RehabWomen's RehabWomen's TelehealthWomen's Trauma RehabWomen's TRICARE RehabYoung Adult Rehab

Syntero – Hilliard Address, Location and Contact Information

Records give the address as 3645 Ridge Mill Drive, Hilliard, Ohio, 43026. The city lies within Franklin County. The site also serves the surrounding area, and anyone traveling in should confirm the route before setting out. Public transport, parking and the length of the journey all affect whether someone completes a course of treatment, and they are worth settling before the first appointment rather than after.

It is worth calling first to confirm access, parking and the shape of a first visit. Remote appointments may be possible where travel is a barrier. Admissions lines are frequently busiest early in the week, which is worth knowing if the first attempt fails.

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How Much Does Treatment at Syntero – Hilliard Cost?

Without insurance, rehab prices in Ohio usually sit between $1,200 and $5,000 a month for standard outpatient care. No published prices for Syntero could be found at the time of writing, so its fees may fall outside those figures.

Syntero likely includes the intake assessment, group therapy and individual counseling in what it charges. Specialized therapies are the usual exception. Phone the facility for pricing tailored to your needs and a list of extras.

Payment Options

Community Block Grant FundedCounty Funded RehabFederally Funded RehabLow Cost RehabMental Health Block Grant FundedPayment Assistance AvailableSelf Pay RehabSliding Scale Dual Diagnosis RehabSliding Scale MATSliding Scale Mental Health TreatmentSliding Scale Outpatient RehabSliding Scale PTSD TreatmentSliding Scale RehabSliding Scale TelehealthSliding Scale Trauma RehabState Funded by Treatment TypeState Funded Dual Diagnosis RehabState Funded MATState Funded Mental Health TreatmentState Funded Outpatient RehabState Funded PTSD TreatmentState Funded RehabState Funded TelehealthState Funded Trauma Rehab

Insurance Accepted

TRICAREMedicare

Medications Offered

Alcohol Addiction MedicationPrescriber Access

Support Services

Case ManagementCommunity OutreachHousing and Employment SupportHousing AssistancePractical SupportRecovery Support ServicesSuicide Prevention Services

Dual Diagnosis Treatment

Alcohol and ADHDAlcohol and AnxietyAlcohol and Bipolar DisorderAlcohol and DepressionAlcohol and PTSDAlcohol and TraumaCo-Occurring Disorder TreatmentCo-Occurring Disorder Treatment That Takes InsuranceCo-Occurring Disorder Treatment That Takes MedicaidDrugs and ADHDDrugs and AnxietyDrugs and Bipolar DisorderDrugs and DepressionDrugs and PTSDDrugs and TraumaDual Diagnosis with Serious Mental IllnessIntegrated Dual Diagnosis TreatmentTeen Dual Diagnosis Treatment

Assessment and Testing

Addiction EducationAddiction ScreeningComprehensive Addiction Assessment That Takes MedicaidComprehensive Mental Health AssessmentComprehensive Mental Health Assessment That Takes InsuranceComprehensive Mental Health Assessment That Takes MedicaidEducation ProgramsMental Health ScreeningScreening and AssessmentTobacco Use Screening

Key Locations Served Near You

Syntero – Hilliard

3645 Ridge Mill Drive, Hilliard, OH, 43026

Accepts Insurance

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Syntero – Hilliard

3645 Ridge Mill Drive, Hilliard, OH, 43026

Accepts Insurance

Syntero – Hilliard — Compiled From Public Records

Recorded credentials for this listing, drawn from public records rather than confirmed firsthand by our editorial team:

CARF Accredited RehabSAMHSA ListedState Addiction Agency LicensedState Licensed RehabState Mental Health Licensed
Unclaimed — no one from this facility has claimed this listing. Claim this listing
Last updated 27 September 2026.

Syntero – Hilliard Reviews and Ratings

Many treatment programs look similar on a list of services. Reviews of Syntero show how those services were experienced by patients in Hilliard.

Accounts from family members are worth reading too, since they often describe communication and visiting in more detail.

3.3
★★★☆☆
15 reviews on Google
52
42
30
21
15
Breakdown of the 10 most recent reviews with text
★★★★★
little dutchgirl21 year ago

Great place. The people are awesome.

★☆☆☆☆
Thalia3 years ago

how they managed to lose my DNA more than once for testing? i don’t know. but now im unhinged and unmedicated. thanks syntero, for continuously making a terrible name for yourselves. please shut down or do better.… pathetic.

★☆☆☆☆
Nancy Jo Curry5 years ago

Dr. Katherine Miller likes to play “God” with your mental health medication. This will be the second time she just put my refills on her “ who cares” list! To let someone go days without their much needed medication is… just cruel

★☆☆☆☆
Trevin Totman6 years ago

Never have I had to deal with a more incompetent group of nurses and therapists. They would completely forget to send refills for my medications every single month forcing me to go days without being properly medicated.… Syntero is an embarrassment. Do not go here if you want quality mental health care. I’m gonna give Syntero a NOT GOOD out of 10

★☆☆☆☆
Madelaine Smith6 years ago

This place no called no showed on multiple occasions, took days to fill prescriptions that shouldn't have a break between doses, and failed to consistently schedule. They discharged my boyfriend for not scheduling… therapy, but his therapist didn't show up to a couple appointments and the office never attempted to schedule. It's unethical. They lack competence for their jobs. Due to wait times, he now isn't going to receive care and is having to withdrawal with no psychiatric help or therapy with a history that includes hospitalization.

★★★★★
Heather Joy7 years ago

I LOVE THIS PLACE. VERY GOOD STAFF. HELPFUL POLITENESS REALLY MAKING A HUGE DIFFERENCE IN MY MENTAL HEALTH ISSUES.

★★☆☆☆
S C8 years ago

The receptionist is extremely rude. I've had an interaction with her a couple of times and she has been very short and condescending on every occasion. The therapists are okay, but don't seem well equipped to handle… anything more than basic depression and anxiety. They seem overworked and have extremely limited availability. I missed an appointment and was never called to follow up or reschedule. As a result, I have began seeking care elsewhere. They are very affordable, but you seem to get what you pay for. I wouldn't recommend them at all.

★★★★☆
Reed Robinson8 years ago

Very good experience with therapist. But, boy... how old is that furniture and how much longer it can last is anybody’s best guess... consider the waiting are standing room only, folks. Wow.

★★★★☆
Ronald “Tony” Little8 years ago

Great help

★☆☆☆☆
Gabriel Hopson9 years ago

I have been waiting for 2 months to be seen. They seem to cancel on me day of meeting. Then reschedule two weeks out. They really have drop the ball

No reviews match those filters.

Ratings and reviews from Google, collected 22 September 2026. RehabSeekers does not edit or remove them.

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