TCN Behavioral Health Services Inc – Fairborn

very good facility. staff are professional.

As a legal guardian I have found receptionists, case management and payee services to be condescending, as they disregard my role and completely ignore my requests for a return call. When documentation is needed I am… told, “that’s a lot”. On the upside, the nurses and the nurse practitioner have been very helpful in psychiatric care.

There they're kind, patient and respectable

Very frustrating experience. Staff were sitting at the desk or outside in their car smoking, yet they couldn’t accept a nursing student who had been in class all day. I tried to work around my schedule as much as… possible, especially since you don’t close until 5 PM, but I was still turned away. I explained to the woman that I am a nursing student with a very busy schedule. A physical and urine test do not take long at all—I can even take my own vitals. The quickest physical I’ve ever had took about less of 30 minutes: hopping on one leg, then the other, blood pressure, eye check—very basic. The lack of flexibility and understanding was disappointing. I’m only coming here because my job requires it for pre-employment. Otherwise, I would not choose this place.

Very unprofessional

This place is horrible

This organization it's worth the time. My girlfriend was struggling with severe anxiety and depression and needed help. She came in for an evaluation and for months she's just been ran around and been labeled a… alcoholic and sent to AA meetings which made her lose the job at Honda. They said they would be able to help get her back to work and they didn't. The completely fell through and ruined her to the point where she cannot function at all... Do not go here if you need actual help. They are a waste of tax payers money.

Fortunately, I wasn't calling TCN for any couseling needs and after the lack of response, I'm not sure I would ever use their services. I called and left four messages for Tasha and one for Babrbara and never received a… call back from either.

It's hit or miss. The psychiatrist we found is a gem, who shares her professional advice after listening to our experiences and concerns. Dr. Kaitlyn Pollack is professional, understanding and friendly. However, finding… a therapist that you trust and respect is a process, because you likely will have to try a few before finding the right person to help you. We went through six therapists in six months at the Xenia location, because they shuffled us from one to another regardless of the fact that my daughter was there for help with *separation anxiety*.

I've been a client on and off for multiple years for Substance Use Disorder and Major Depressive Disorder. I've always been pleased with the care I receive. I've participated in their IOP, PHP, After-care, individual… therapy, and psychiatric programs. I've received medical help including the Vivitrol shot. The counselors are great (I've had at least seven different ones) and care about their clients. They are able to refer to higher levels of care if needed. They accept Caresource. And, as always with mental health facilities, you usually get out of it what you put into it.

TCN has dropped the ball on providing services to my tenant. Not only have they failed to be co-payees for her rent and bills, they have also failed to communicate with me & failed to submit paperwork to GMHA. .Due to… their lack of proactive actions l am being forced to evict my tenant. Please don't donate $ to this bureaucracy who fails to do their jobs.

At best Sara at Fairborn TCN needs to be fired! Unprofessional, rude and has no place working in a mental clinic. She is going to smart of to the wrong person at some point; most likely someone who is psychotic and they… will go off on her. She has been observed agging clients on. Management at this place needs to step in with this girl. When working at a mental health clinic this is the last thing people need to deal with!

I highly recommend TCN. They have helped me and my family.

They got me on the right meds after another doctor messed me up. I have recommended this place to family members.

I had decided to go here for volunteer mental health assessment for my PTSD for which I have every symptom and have had a mental breakdown. The list of symptoms for PTSD covers my problems And what's going to work for… them! Since starting up here at your establishment, I've been snooted by a nasty I'll mannered receptionist with a bad attitude, a councelor that had an open slot the day I missed my appointment was wide open and he said no rescheduled me for in another month! This part of my assessment is voluntary and I was needing a professional councelor to direct or referr me to the right place and ppl. To help with referral to the cannibus clinic to be able to get my cannibus license. I'm trying to just get pot, or trying to get

This place is a joke. The counselors teach the exact same lessons every week from a book, have them spend hours "meditating" so they can get their paperwork done and lie to you and tell you they are referring you for an… inpatient treatment only to find out a month later they never did. My daughter went there truly wanting help and was let down by people who are there to milk you insurance for all they can get but don't want to lose a "customer" to a real treatment program. I have heard that the TCN in Xenia is much better.

Great staff, nice atmosphere

Trey is the man I had limited funds and he took care of me ! Thanks also he knows his history !

As a contractor I would never suggest doing work for TCN. They haven’t paid two invoices they owe me for a total of $2600. And now won’t return my phone calls. I had the same problem 10 years ago and was assured it… would not happen again. I should have never trusted them the second time. I am the owner of Dayton Exterminating, LLC

You literally have to wait 20 minutes past your appointment time to see anyone. One time they even FORGOT I was there when I was the ONLY one there... The next patient for the same NP comes in, gets seen immediately.… Wow...

Pretty sure they caused more problems than aided.