Vines Hospital – Ocala

My son love this place, everybody helped and took care of him very well.Nurse Love is very kind Five stars.

The techs and the nurses and the therapists were the nicest and kindest people I've come across and made my time easier, helpful and talking with you about anything, they listen. That is a plus, the doctor's were… excellent.

It wasn’t clean, the care was minimal, and the staff openly discussed hating their jobs and the patients

The Vines Hospital experience was nothing short of extraordinary. The staff was incredible and the patience they have is something to be commended. I met many people from all walks of life during my stay. The facility… was clean, well maintained and organized. I personally found the group activities to be most therapeutic and for anyone who may find themselves there for whatever reason or reasons my advice is to attend the group meetings even if you have to force yourself. The staff is good at what they do. If you want to be mentally healthy and more emotionally stable this is a wonderful place to begin that journey.

Horrible. As a parent of a child, who's mental health has only been getting harder to handle over the last year this place you'd think would be on their game if they have seen the child over 10 times in a 6 month… period. Next they never faxed her medicine over to the pharmacy, I've called and called with no response from anyone at all. It's only one star better than SMA y'all.

Better communication

Family members are not given information to help when releaseoccurs

I was really disappointed with the communication process. I would call and they said they took a message but no one ever called my back nor would my loved one get the message. Out of the blue I receive a call that she… is being discharged. No communication about her progress or diagnosis. I just rushed over to pick her up, not feeling that it was safe for her to be there a moment longer. I also was handed a discharge document that didn’t tell me how to prepare for my loved on coming home. My document stated that there was family meeting at discharge but that was not true. The doctor never called me or explained what happened or what was the next step. I felt as though home care would be better than what they provided. In my opinion, I would NOT recommend this facility.

the Vines isn’t a bad place to be if you were placed there for the right reasons or voluntarily go there but if you’re placed there under false pretenses that’s another story but it’s still a good place because most of… the staff is really good people and caring ……..they do listen to your issues and try to help you with the issue that you having the patient advocate is a wonderful person

Rod is so helpful in getting patients the help they need. Great customer service and communication!!!

Hello my name Nathaniel powers Im 18 and my brother name dusty powers he 17 and I found out something about my brother stay but first I need to get a few things real quick first he had thoughts or halos nations idk what… but he wanted to let's say off him selve and he did get help but the hole reson I'm giving 1 star it's because of this reson when he got there he had to wait on till 4 am and had only 2 hours of sleep because dusty need sleep and I never want him to be sleeping during the day and the thing it's he had to wait 7 hours to get in and he sleepy he cry and thought everything was a dream I'm mad and this was on Wenday or Thursday scared for me to even go to that place my selve and I don't want to be contacted by this place and I think they sould have a place for kids to sit or have kids to sleep and I'm very sad for my brother please try not to take or kid or even person or your selve there I don't thinks it's a good idea to have this place open the better place would had to be halafax behaveural senter in Daytona Beach

I'm a patient in The outpatient program at The Vines Hospital PHP/IOP Program and I'd like to congratulate My therapists Ms. Jackie, Ms. Nita, Mr. Carl, & of course, My favorite nurse, Mrs. Keisha!! Love You guys Thank… You for everything & Always being there for me!! God bless You Always.

This is a very great place to get some mental healing whatever your situation may be. The staff is very empathetic and caring to your needs and are constantly working hard to make any improvements needed. All excel and… are amazing but one in particular really rocks it (Jillian) and definitely needs to be in a leadership position imo. After my stay I felt very heard and very mentally refreshed. If you are not in Ocala it’s definitely worth the travel, I have experienced other places and none can compare or contend. I guarantee you won’t regret giving this place a shot. Thank you guys for such a wonderful experience!!!

My wife has been at The Vinesfor less than 24 hours. I have found the staff to be rude, condescending and unresponsive. I would caution you about sending a family member there.

Got sent here. Before I went i looked it up to read th reviews I was very concerned about my stay. But it was an awesome experience and the opposite of the negative reviews. They actually care and want to help not just… keep up with numbers. God bless this place and its staff.

Typical mental hospital. Group therapy multiple times a day. Meds as needed. Food is horrible. Some of the staff is great, others seem like they hate their jobs. A few of the staff really made a difference in my stay.… Beds are very uncomfortable, though that might be so you don't stay in them the whole time you're there.

My sister was bakeracted and they tried to lie to my mom saying she wanted to stay, she was treated poorly by someone called Chris who was accusing her of stuff that didn’t happen and making comments towards her to… instigate

Hospital is clean. Staff is professional. There are many groups, gym, time outside time, etc. Unfortunately when I went voluntarily from an emergency room I had an infection and two prescriptions. I was sent there in a… cab from silver springs instead of an ambulance and completely forgot that I had an infection and two prescriptions which I am going to get tomorrow after 10 days. I feel better mentally though

Absolutely no empathy. I asked to speak to the social worker she (Stacy) replied with such rudeness and she said she's the social worker and discharge. Trying to explain how scared we were on the release. I informed her… this is the second bakers act. Last time the stay was 5 months. There was violence this time. Her (Stacy) answer was the release is scheduled! Dr orders. To find out the Dr never reviewed his prior mental health records. How scary this for all parties.

The staff is wonderful, kind, understanding and is there for you. They protect our Hipa rights which is very important. I met a few new friends while there. VINE REHAB is the best.

Thank you for saving my life!

I came to The Vines Hospital during one of the hardest times in my life, and I truly don’t know where I would be without them today. I felt broken, overwhelmed, and unsure of what to do next… but from the moment I… walked in, I felt seen, heard, and genuinely cared for. There were moments when I didn’t even have the strength to advocate for myself, but the staff never gave up on me. They showed me compassion, patience, and kindness every single day. They didn’t treat me like just another patient… they treated me like a person who truly mattered. What meant even more to me was that CEO Clint took the time himself to get to know me. That meant everything. It showed me that this place truly cares from the top down. You can feel that kind of leadership in the way everyone treats you… with respect, dignity, and heart. Because of The Vines, I left stronger, more hopeful, and believing in myself again. They gave me the tools and support I needed when I needed it most. I will forever be grateful.

Not good at all, worst experience I have ever had

most of the tech are rude and treated us like animal. there were just like 2 nurses rude all the time. I don't recommend this place because it was most of the time watch tv and that's not therapy. They want you be out… of bed all day. but don't offer other option. besides 3 therapy of 30 minutes and one hour that's ireceived in 4 days. in my opinion you come worst but you have to say that your better so they can discharge.

First off, I'd like to say that everyone has their own experiences with places like this and they are indeed valid experiences, but my time there was well spent and the staff truly listened to me and they understood… what I was going through. It's all in how you treat people and perceive things. Secondly, they are there to do their job so they can get paid to feed their families, but they also do in fact care about the people. I didn't have a problem with any of the staff and they were very helpful and knowledgeable in recognizing my needs. That being said, they could do with 2 improvements which is why I gave it 4 stars. The windows being blacked out could be instead clear or have privacy glass so you could see out the windows. Just the sunlight coming in and seeing the trees is enough for some people to promote a much more peaceful environment. Especially the ones that can't go outside. For the second improvement, I'd just like to say those pillows could be a lot more fluffier. I had neck and head pain due to the pillows there and instantly went away when I got back to my own pillow at my house. Please replace them. Other then those two things, my time there was very well spent. Lastly, thank you to all the staff that work there and deal with so much!! You all are incredible people!

The doctors there did not listen to me about my current doctor and what me and him agreed would be the best medications for me Plus they held me there longer than I needed to be there. Without certain medications I was… on my stay and here was intolerable