Mountain Comprehensive Care Center – Owensboro

This place is horrible, the receptionist have messed up my appointments multiple times which is insane because I haven’t yet even seen the doctor or therapist besides the first main time just to get in. They never call… back or try to fix their mistakes. The lack of care is really upsetting. Now I have to find a new place after months of waiting to get into this one!

On Owensboro barter and trade Facebook page there is several recordings of a guy calling desperate to reach his therapist. He then shows his call logs where they never called him back. It also shows where he called,… asking to speak to a manager, and the manager never returned his call. Then there is a letter he posted four days later, where they dismissed him as a patient for being combative. In any of the three phone calls that were recorded and posted he is desperate for help and not combative. I would highly recommend staying away from this place if you have serious mental health issues or just need a therapist if they can’t help somebody with suicidal ideation.

The worst therapy experience I’ve ever had. Met with “CG” about 4 x, due to involvement in a court case. CG told me she could take me as a new client but then couldn’t be bothered seeing me more than once a month. CG… met with my abuser & didn’t tell me, she believed everything he said despite warning her, 2 days before my court hearing she got in my head & tore me apart, had me bawling and totally undermined what little confidence I had left in myself and the system. Prescribing Dr Leta went on vacation & wouldn’t refill my meds, I had serotonin syndrome from cold turkey stop of insomnia meds, which CG asked me about but did not help to rectify.

horrible patient service, can’t be professional. Staff can’t keep track of appointments and I keep getting calls to be rescheduled for a further date for no reason with no explanation other than no one can see me on the… date as expected. two weeks later every time for months

I'm a brand new patient there and they are so good to me. They scheduled me in right away to be in individual therapy. The first time I went was just to fill out paperwork and the second time I went was to do a… treatment plan with me. I get my first therapy session in the same month as my treatment plan. I'm so thankful for a really good friend of mine recommending this place to me. I seem to really like working with my new therapist. She was very sweet and understanding she let me vent to her during my treatment plan. I would highly recommend this place to my friends in need of therapy and medication's.

I've been a patient here for over two years and never had not one problem with appointments, prescriptions and the staff and therapist have always been professional and treated me with the upmost respect.

Horrible place that cant even keep up with there appointments!