Serenity Lane – Eugene (West 11th Street)

Serenity Lane Out patient has moved from W 11th to 920 Country Club Rd! It's pretty easy to get to. [No. Beltline and Delta Hwy is not a traffic jam and there are really no traffic jams in Eugene lol] The service… Serenity Lane provides for alcohol and drug abuse recovery is top notch. Period! It's all about recovery. Regardless of where you at in the stages of recovery, the counselors and staff can help you. That is if you really need and want help. The focus is on recovery regardless of whether it's AA , NA, Refuge Recovery or whatever tool you use. If you need help with other side issues they can point you to other services to help. The counselors can provide the tools to address alcohol and abuse. But it up to you how to use them. Whether you are court ordered, or alcohol and drugs stopped working for you Serenity Lane offers a starting point. "I'm all for starting somewhere"

In the journey to a life of sobriety, people often forget the real work starts after you've gotten sober. That's where Serenity Lane shines like a beacon of hope and understanding. The kindness compassion I received… there was above and beyond. Finding your self again after a life of addiction is like a rebirth they are there for you with arms wide open to help and teach. Lastly a special shout out to my counselor Jessica Williams who with out her light to help you explore the inner workings of our own pysche , extensive knowledge and a general kind of positivity in the dark times. Anyway I highly recommend them if you are looking for help and a light of hope.

This is the most amazing experience I've ever had! Thank u to everyone at serenity Lane especially my counselor! Jessica thank u for guiding me and helping me build the foundation to my new life and helping me see that… I'm worth living this life.. This is an amazing program and I would recommend it to everyone!!! THANK U FOR HELPING ME CHANGE MY LIFE! 💗 Darcey M.

Truthfully the care I received at Serenity Lane, especially the Intensive Outpatient program, saved my life. The genuine care and investment in my success the people at Serenity Lane had for me allowed me to regain… control of my life and be happier than I ever thought I could be. Particularly my counselor, Jessica W., continually was willing to go the extra mile for me and always has supported me, directly helping me navigate obstacles of all types that I have encountered since starting treatment. The care I received from her and Serenity Lane as a whole has far exceeded my expectations and if you want to make this change for your life, this is the place you should contact. Request Jessica W. , you will not regret it!

The outpatient programming is a waste of time and has no value. That’s not to say they won’t bill you $275 per session and not let you know when your insurance stops footing the bill, certainly due to the counselor’s… ineptness in advocating for their patients interests. Don’t let them con you into this scam.

So far I have learned that 2 of the people in outpatient group have really dramatic lives, because the counselor just sits there while we listen to these 2 talk for 2.5 hours about their families. Then a couple people… tell them what to do about it. Not sure how this is helping me learn to live without alcohol....

They have counselors here that have been where you are and care about getting you sober.

If it wasn't for surrendering lane. Yes? Would not? Currently. Be sober. I'm currently sober for over a 120 days. I have a sponsor and I'm working the steps my counselor mental health counselor during my time at… Serenity lane run valuable. This is the longest I've been sober since I was 16 years old. I met a lot of true friends that I currently have. And have stayed with during my tenure their Serenity lane. I cannot wait till I have a year and so that I can go tell my story about my starting drinking at the age of 5. I'm the trauma I went through my? Whole. Life until now where I've bought a new home have great time. Working with nonprofits I love this place and I think anyone that has an addiction should be able to go there and experience the experience I experienced.

I entered Serenity Lane after all of my attempts to fix myself on my own were exhausted. I had been a pharmacist for 8 years and could not stop using. While in treatment, my pharmacy license was revoked, my wife filed… for divorce, I could not see my three children, I gained a felony record, and I had lost the trust of everyone that I loved. I learned a way to live life without drugs and met others that were like me. Others that understood how i thought. Thanks to Serenity Lane and my continued attendance to AA meetings, I found happiness from within. I may have less objects to boost my ego, but I can live an honest life free of the obsession to use drugs. Today I can say that I am a good father to my boys.Thank you Serenity Lane for teaching me how to live with myself and be of service to others.

The meeting counselor was amazing, The issues are trying to get admissions to call you back and get started in the program. Then they sneakily asked me if I had any licenses and I told themI did, I didn’t know that they… were going to want the number and turn it in ,they should tell people that before they ask them I think that’s a illegal actually. It really shouldn’t be that hard to get into a drug program when you want to get sober.

I genuinely respect the staff I encounter while in their program. Very educated helpful personel. My counselor/therapist (Samantha Flora) is amazing. she brings strangers together and builds a comfortable setting for us… to open up. Thank you Serenity Lane.

I have been sober for many years after attending two different rehabs, countless AA meetings, and following several relapses. I've learned that there are two people who work in this field: 1. People who want to help,… either from a place of personal experience or from genuine desire to help, or 2. Awful, horrid, pathetic excuses for human beings that desperately cling to any semblance of power they can get their grubby hands on that they prey on those with substance abuse disorders and/or mental illness. Because these people don't understand that no matter what substance a person is dealing with or what diagnoses they're struggling with, that person will never be as worthless as themselves. Monica is a woman that works at this location and that falls under the second category. Emphatically. I'm not sure why she particularly singled my best friend out of a group of people that were all seeking help, (and PAYING for it), and decided to ask her if she could EVER be quiet, proceeded to ask THE ENTIRE GROUP if they thought she could be quiet, and THEN ventured to tell her that in addition to being silent, maybe she should also put blinders on. I'm not even sure what she was implying; maybe my friend didn't pay attention or was clumsy with something. Then certain individuals replied that my friend was a joy to be around and very pleasant to talk to, to which this audacious hag said, "Don't make excuses for her!" Monica, my friend doesn't need to worry about people making excuses for her as she is quite possibly the greatest person I know. You, however, should have everyone around you that even calls you an acquaintance apologizing PROFUSELY for you. Even in the unlikely possibility that my friend, (lets call her Rae, as I don't know you and your company and don't need any other jerks that work with you to retaliate against her in any way) was being talkative and wasn't paying attention to what riveting, repetitive stuff goes on in rehab, she was IN NO WAY deserving you to publicly shame her in front of anyone! Clearly you have no respect for the challenge it is to seek help AT ALL, let alone leave the world behind for 30 days, be in a new and scary place with no one you know, be quitting the substances that your brain tells you are as necessary as oxygen and food (wouldn't be an addiction if this weren't the case, now would it?), and feel nothing but uncertainty EVERY SINGLE SECOND because you're AFRAID TO DEATH that if you don't change, you'll die. And clearly you have no empathy let alone decency if your accomplished goal is to make someone further shut down, feel even worse than they already do, and potentially leave the program before they get what they need TO JUST SURVIVE. You are a horrid woman and I'm really sad I recommended Rae come here, especially since I already read a review about how some other counselor turned out to be a degenerate that mistreats and kicks people while they're down. I know for some reason its really difficult for rehab to be a positive experience in this country-maybe the reason is that they're highly unregulated and allow the employment of monsters like you. But I genuinely hope you find yourself in the terrible position that others find themselves in where they hit rock bottom and need human compassion to help dig them out. Except I hope no one helps you.

Waste of time. Waste of money.

I’ve had experience with many different IOP programs and have been lucky to have some of the most amazing counselors. Unfortunately I cannot say that about this place. I don’t know if maybe I triggered something in my… counselor that made them either not want to give me the credit I deserved, as I had stuck with them for 6 months, stayed clean that entire time and progressed tremendously, or if his ego about needing to be the authoritative “I’ve been through college so I know all there is to know”, I really don’t know all I can do is guess based on the feeling I got from my interactions with him. It got so bad that the very last group I attended, my peers were messaging me seeing if I was okay because he was basically attacking me, questioning me and treating me like I wasn’t being honest or I was doing something wrong. Calling me out in front of everyone for things that other clients did every day. I left treatment that day. I don’t care what anyone says, that is not how an Addiction Counselor should be treating any of their clients. Especially us being addicts, that approach never works. I tried to plead my case and bring awareness to how I felt, wasn’t taken serious wasn’t even listened to. I caught multiple mistakes on my progress reports regarding my attendance where he said I no called no showed multiple times in a row when I did not and I had proof of that and showed them. Said they would correct it on my next report, and did not do that. I am not a disrespectful person by any means, I was raised to respect everyone and if they don’t respect you, kill em with kindness and go about your business! I’m sure he is a great guy that is not what I’m saying, I’m saying that if I wasn’t as strong as I am in my recovery that I 100% would have taken that mistreatment and been embarrassed (which I completely was almost every single group by him and his comments) I would have felt ashamed and like my efforts did not make a difference and then I would have went right back out and relapsed over it. Thank the lord I did not, but that’s the reality of these places. That’s the risk of not doing your job! Someone could go out and use over the mistreatment they received and end up dead! Serenity Lane is full of amazing staff, but some really need to re-evaluate their approach, how they treat addicts and why the hell they chose that job in the first place. It was pathetic really.

Serenity lane is running a scam. I would never recommend using this facility for treatment. I was sober for over a year when I entered the program and they still made me go through detox which cost me $2000 out of… pocket. Shawn in the billing department is extremely rude and unprofessional. If you need treatment I would look elsewhere. All they want is your money.

I admitted MYSELF into the "Serenity Lane" program BY CHOICE several times. I never was ordered by a court AND NEVER had a drunk driving ticket. I was just very concerned about the amount of alcohol I was consuming just… to cope/ SLEEP . I chose to do their our patient program. No resolve. Did my 1st inpatient for 30 and days and still stopped on the way home at a liquor store! Still worried but hopeful, chose to do inpatient for 30 days. Still unsuccessful. Then chose ( AGAIN) to do another 30 days AND STILL WAS not fealing confident and decided to enter myself into the Serinity Lane "BOOT CAMP" of the program. $4,000 a month OUT OF POCKET!!! For 3mths. THEN.......after 2 MONTHS MY (MY PERSONAL female COUNSELOR TOLD ME (after taking 8k of my out of pocket expenses ) THE SERENITY LANE EMPLOYEE told me..... "Well, we DON'T REALLY HAVE HOPE for success of sobriety for your age group who are addicted to alcohol. (???!!!????!!!!!!!) If you believed that, WHY WOULD YOUR COMPANY KEEP TAKING MY MONEY????? SHAME ON YOU SERENITY LANE!!!! SO IF YOU ARE LOOKING FOR REAL HELP and your not 17teen to, .....what,25,30, 35, 36, 40 yrs DO NOT INVEST YOUR TIME OR MONEY!!! Young people have PARENTS paying. BEWARE of promise and advertisrment if you're over 35(?) Just like used car salesmen, lawyers, and carnival rides. IF IT'S TOO GOOD TO BE TRUE..... HONEY IT PROBABLY IS.. BEEN THERE. Done it. times

Professionals.

I’m sorry for the negative experience that anyone has had, I had problems with my ins and they were able to get me in. Sometimes there is a bad apple in bunch but that doesn’t make everyone rotten. If you don’t get… treated with respect and the answers you need then ask to talk to someone else. Everyone was great there and I didn’t think I was going to like it at all!

I called this afternoon to simply ask what insurances were accepted and was very polite.... however the two older women I spoke too when I called were extremely rude and made me feel rather unwelcome to be calling in… the first place. So here's a thought... maybe their staff should consider when speaking with someone who is interested in treatment for the first time for themselves or just in general, they should be a little kinder and maybe have some compassion in their voice. Because getting started in treatment can be a big step in someones life and when the first person you talk to when trying to make that step is a rude b**** it's rather discouraging.

Quick in and out.

I just spoke with a male employee of Serenity Lane of Bend, Oregon. He told me that depression and anxiety are only caused by environmental problems and can not be from biological problems, like imbalances in brain… chemistry. He is saying that mental illness cannot have its roots in a physical disease, but that all depression and anxiety are attributed to an event. To him, a person merely needs to pinpoint why they are depressed or anxious and over come it with counseling. While I certainly agree that environmental crises can and do cause depression and anxiety for many people, it is ignorant and unprofessional to discount clients who suffer from biological diseases like anxiety, bipolar, schizophrenia, dysthymia, narcissism etc... SL needs to improve the hiring and training their staff. Beware.

You gave me my wife back. First Serenity Lane saved her life and then the continued recovery program gave her one.

Co-Ed treatment!!!!!_;)

They mean well but they need a little more training on how to treat people with respect there needs to be accountability they know that you're going to be in and out within 30 days so nobody will be held accountable for… their actions they know they're not going to be seeing you again I know everybody's experience is different but mine was horrible the interns need to be a little better at their job pretty much all of them made me feel like they were better than me every time I had a concern every person that I talk to passed the buck... and say its not my responsibility

it let me give myself a second chance to live. without it I would be dead by now. great staff awesome cooks. amazing doctors, top caliber facility. Thank you Serenity Lane. I owe you my life.