EPIC Community Services Inc – Saint Augustine

drove over a hour for a appointment i’ve been waiting months for just to be told oopise we forgot to call you today and tell you your psychiatrist doesn’t work here anymore yet you guys can call me the day before to… confirm it and neglect to tell me that, don’t waste your time here there’s no help to be offered

⭐⭐⭐⭐⭐ Every aspect of EPIC is top-notch. From counseling and medication management to the resource coordinator, the front desk staff, and everyone working behind the scenes, the entire team is exceptional. The care I… have received has always been organized, professional, compassionate, and respectful. They have been there for me through thick and thin, and I truly couldn’t ask for better support. Thank you to everyone at EPIC for the outstanding care you provide every day. I am deeply grateful and highly recommend the practice to anyone looking for excellent mental health care.

Jack is an outstanding counselor whose support has been instrumental in my recovery. I met him on my first day at the clinic — a day when I was sick, overwhelmed, and angry that I was even there…on my birthday, no less.… I remember him saying to me that this was the best birthday present I could give myself. I didn’t believe him then, but now, over 2 years later, I can see that he was a 1000% right. I also remember how uncomfortable I was but Jack put me at ease immediately, he met me with kindness and compassion, and I feel so fortunate that on my first day, he was the first person I ran into. Throughout my first year of sobriety, Jack consistently went above and beyond. In the beginning, I remember connecting with him over cats- we were both cat-people. Through the first few months of my recovery, I was battling homelessness, & Jack always checked in with me and made sure my cat was ok and had food. That is above & beyond, genuinely kind, & exactly the traits you look for in a counselor. He always made himself available, provided honest and thoughtful guidance, and I appreciated when he asked me insightful questions that helped me understand my resilience, the circumstances of my recovery, and how I had the power to build a clear path forward. His approach is both realistic and deeply kind, and I always felt safe and supported in his care. And laughter! We were able to find humor in an otherwise complicated and dire situation. He always did everything he could to help me. I’ll never forget how supportive he was- you can tell he really cares. I still check in with him today, and he continues to be supportive and encouraging. I truly believe I’m sober today in large part because of his help, guidance, & support. I couldn’t recommend him more highly.

Had a great experience with Jack. He did great and helped me with everything I needed diligently. Great experience.

Jack is the absolute BEST!!! He has been such a blessing for my son in a time when he needed it most. The encouragement and support he's provided are above and beyond what we could have imagined. He truly cares about my… son's well being and it's made such a difference in his mental health. I highly recommend Jack for anyone, but especially young athletes who just need someone in their corner to help them in tough times. Thank you Jack for all you do!! ❤️

I am enjoying working with Jackson who is an amazing the counselor. He has helped me learn several tools towards maintaining my recovery and managing my stress and anxiety. This is a very difficult time in my life and… what I am learning is really helping me.

Jack is an amazing therapist for my sons! When I couldn’t communicate with my boys about their emotions and thoughts, Jack became that positive impact. Thank you Jack!!

Jack is truly the best therapist I have ever had. I usually do not feel comfortable opening up to people or trusting easily, but with Jack, I felt completely safe to talk openly and honestly. Every session left me… feeling more motivated, encouraged, and better than I did the week before. His knowledge of the brain, body, habits, and self-improvement is unmatched. After 16 years of struggling with depression, Jack has helped improve my life in ways I honestly did not think were possible. Thank you, Jack!

Jackson is the best!! Great guy, very caring

I scheduled this appointment less than a month ago. I come to the appointment today after I spoke with someone and confirmed it. Me and My Kids get to the appointment and I’m told that the person my son was supposed to… see is gone home sick today. Nobody called and let me know anything! I drove 40 minutes! This is ridiculous

The psychiatrist that my son sees is absolutely amazing! He has done wonders for my son. The new therapist he sees is also awesome too. Both of them have been nothing short of a God send when helping with my son's… problems. The reason they are not getting 5 stars is the fact his ex therapist called dcf on me saying I was physically abusing my son when I was not and that person who called and they know who it is needs to be fired for a false accusation! She also sucks when it comes to kids with autism, ODD, Adhd and IED. All she wants to do is sit and talk with your kid without you around when they are under 6 years old NOPE! That does not help at all. She needs her license taken away!

Mr. Jackson Yee is a phenomenal person and has helped me exceptionally. I have referred Mr. Yee to my friends who have been struggling to find a therapist they can relate to and feel comfortable with amd also those who… have children with trouble doing the same.

It was a pleasure working with Jack for all my sections,,, very respectful and helpful,,,thanks for the help

Had a wonderful time getting mr. yee. Best hr of my week. Thanks for everything

One of the most inspiring insightful people I ever meet. Very helpful along this journey I have to recover. Always one phone call away. More of a friend instead of a therapist we meet under unfortunate circumstances but… glad I meet him. I recommend Mr Jackson for any of your therapy needs.

Jack is experienced and genuinely a great person. He approaches things from a different angle, and that perspective is exactly what makes him stand out from the rest.

Mr. Jackson was great and definitely helped me get through some hard times. I woukd recommend epic to anyone. Grateful to have gone through this program. Definitely made me a better person.

Great energy and really positive . Very encouraging and supportive. Blessed to have help from one of the best if not the best. I will recommend Jack to everyone

I have greatly appreciated my interactions with my exceptionally supportive therapist, who offers expert guidance while maintaining a direct approach. He helps me in more ways than one. He believes in me and pushes me… to become the better version of myself. I am forever grateful for him and his expertise. Highly recommended. Ask for Jackson.

Jackson is the best counselor at epic along with all the staff there! They have helped me incrementally with my recovery and are there for me every step of the way. From ESA paperwork to med management and therapy this… is the best facility in town! Make sure to ask for Jackson Yee!

Jackson yee is a great guy and therapist,love the sessions,very helpful for our daily life.

I had the best therapist an all around amazing person and awesome to work with . Thought it would be such a drag to do this for probation , turned out to be one of the things I looked forward to most every week ! Thank… you very much jackson !

Great experience with my counselor Jackson. Very funny guy. Listens greatly and doesn’t really sugar coat. Highly recommend if you need a counselor.

Jackson is my therapist and he’s wonderful. He is very helpful and helped me making my plans and helping me guide my thoughts to the right path! Update: I just finished my 10 sessions and I am so happy I’m done! Jackson… pushed me out of my comfort zone and help me Get my life back together! I recommend him highly

I want to thank Susane Steele, she is the best, she is bean helping my daughter she is a minor and Susane has bean her therapist for about a year now and all the progress that my daughter had made is incredible and… everything is because of her, I really appreciate al the great support to my family and her amazing way of treating my daughter, thank you for everything

I have therapy with Jackson Yee and he is an absolutely impeccable therapist, he has pushed me to do new things and has helped me get through a really tough time in my life. I think he is one of the best mental Health… professionals I’ve ever spoken with over my years.

Unfortunately I was faced with some legal troubles and was appointed to EPIC healthcare, my experience so far has been nothing short of amazing. My therapist Susan Steele was a great help, she really helped me… understand what’s right from wrong and how I can avoid anything like this, she greatly helped and took her time to make sure I understood how to use critical thinking skills to help me from getting into a situation similar to this. I have to give 5 stars all around and I would recommend EPIC healthcare to anyone.

This place provided my wife with the help she needed. I am grateful to the counselor and her assistant for the excellent work they do for people with depression who experience many changes, like my wife. Therefore, I… give them both a 5-star rating.

As a physician, mental health is just as important as physical health. There are times that can become difficult or overwhelming. Epic is a great rmental health resource. Providers such as Zeldon go out of their way to… assure each patient’s needs are met. Therefore, I would highly recommend epic.

Jack is great I would recommend jack to any one that dose the program he has helped me alot