Ascensa Health – Atlanta

Although it was a little loud at times, they delivered a heartfelt and meaningful presentation that really resonated with me as someone with a loved one in recovery. Their message offered hope and encouragement and… reminded me how important compassion and support are—not only for the person in recovery, but for everyone who loves them.

Great orientation. Hoping the best for the staff and everyone and their families in the recovery process by the mercy and grace of God.

This place has been amazing in supporting my husband through his recovery!

Loved family and friends day! Learned a lot and even got to hear some testimonials from alumni clients which was incredibly uplifting!!

The information during the presentation is good but the slide presentation slides had to much information on it. Presentations should only have 5 bullet limits and not full paragraphs. Also the Paragraphs should not be… read. The presenter should talk to the group and hit the highlights. AI can help it

The program is powerful and productive in helping individuals in their receiver from addiction. My church member has been positively impacted by this program.

We're not empathetic of people with mental health issues quick just to throw you out even though you have legal issues that brought you there. Don't go here so many other places out there that will treat you with… dignity. 😑 When they know your mandated they give you a hard time hold it over your head. Awful place. Mean people. 😔

I thought the staff was very professional and very nice when I went to take my son there to get assessed

One day at a time I would like to thank everyone from staff to brothers and sisters in recovery we is the fellowship

Ascensa Health literally changed my life! Ms. T and Ms. Lakeisha were there for me through thick and thin. Saved my ass on multiple occasions, as well as gave me grace when I needed it most. I graduated from Ascensa… Health tonight and I have nothing but great things to say about this place! If you truly want help getting sober, don't hesitate to check this place out. I can honestly say that most of the staff aren't just there for a check. They truly care! The Residential assistants in the woman's residence are absolutely wonderful, as well as the facilitator's. Ms. Sharon is awesome at what she does. I will use the tools I gained from Ascensa Health for the rest of my life! I can't thank them enough! 💜

Ive been a meth addict for 25 years and had enough of the underachieving! Seeked help only to learn what the core values of recovery integrity, honesty, and loyalty isnt always displayed by those that are teaching it!… This place should be a SHAME of the way it treats people when they are thirsty for help! I understand there are rules, but i also understand walking on eggshells due to the fact that on a daily basis this place is looking for faults to kick someone out! Multiple occasions my items came up missing and although staff knew, nothing was done about it! If you want a free night of sleep and a meal or two it might be great but if your serious about recovery from addiction and becoming a better person i advise you to stay away! With a very low rating i see im not the only one!

Systemic Missteps Create Barriers to Recovery As someone who also went through the program at Ascensa Health, I have to echo many of the same concerns others have surfaced . The environment lacks the consistency,… transparency, and structure that clients in early recovery deserve. Discharges often feel arbitrary and punitive rather than therapeutic—decisions are made behind closed doors without proper communication, context, or support. While there are a few standout staff members who clearly care (Mr. Tim & Daryl come to mind), others—particularly Ms. Tomorrow—consistently communicate in a way that feels dismissive and unnecessarily combative. There is a noticeable power imbalance, and instead of working collaboratively with clients, some staff double down on control, even when it undermines progress. When conflicts or concerns arise, especially involving other residents, the response is more about managing optics than providing resolution. It’s disappointing to see opportunities for real growth and healing missed because the culture doesn’t align with trauma-informed practices. This program could be impactful if it took accountability for these systemic issues and focused more on transparency, dignity, and client empowerment. Until then, I’d recommend approaching with caution and asking direct questions about policy, expectations, and appeal processes upfront.

Ascensa Health/St Jude was a lifesaving experience for me and many of my fellow housemates at the men’s residence. Top notch professional staff from intake, housing, counselors, trainers and medical team. Newsweek… acknowledged this is one of the best dual diagnosis addiction & mental health treatment programs in the country! Recently graduated and living an amazing life thanks to the tools I learned. Will forever be thankful for giving me a fresh start on a positive & healthy lifestyle moving forward. Definitely proud to be apart of the Ascensa/St Jude family! It works if you work it! One day at a time! If you have a friend or family member with or without insurance who’s struggling with substance abuse or mental health issues, I HIGHLY recommend you utilize this program!

The administration team and the detox staff are amazing Mrs. Brandy and her staff truly care about thier patients. Unfortunately the staff in long term and upper management mainly in mens residential only care about a… paycheck. I drove 2 hours one way twice to be in line at 5am to get in. Long term staff in mens residential said I failed my drug test even after I passed at my doctors appointment by the main office. I'm a alcholic I definitely never did drugs when I was fortunate enough to get a bed for in patient. I think she was ms T and he was Russell I think. If your not court mandated without health insurance don't waste your time they will find a way to kick you out no matter how much you need the help to get sober.

First of let me say the administration team in admissions is wonderful. They truly care . But then comes the Detox building. Which is pure filth. It is horrible . Boogers on the walls and mold and dirt everywhere. I… literally watched them strip sheets off of a bed , not clean it and put a new person on a mattress. The filth was insane . While I was there. They let two ladies in with drugs. One with an IV needle . And the second with Heroine. The way the staff talks to patients when they are at there lowest is horrific . The Friday night nurse 7/26/24. Should be fired . She is horrible . “She’s a nurse” so she knows everything . They literally tried to give me medicine that would cause my Serontonin Syndrome to get worse . The food is not food. I’m not sure what it is. People had dairy restrictions. They didn’t care. The staff will not allow you to use the phone . Mind you I had children. I gave it my best effort . But after 10 days I had an emergency and had to leave . They talked to me like pure trash and kicked me out on the street with my bags . Wouldn’t let me make a phone call. It was horrible. Mr. Willy was the only person who cared . The night staff were on there phones and computers. There were no detox classes at all. I call this the place of horrors . I will forever have PTSD from this place . I had a family member refer me here . She owns a facility. But after I explained the horrors . She let me know she would not be referring anyone else. Please go to Ridgeview Monroe or Highland Rivers. If anything. Go into the emergency room and let them find you a detox center . Do not under any circumstances go here. Unless you want to be talked to or treated like pure Garbage . I am reporting this place and the nurse who treated me so ugly. All of the detox staff needs help . Desperately. You should not leave new people alone or rude nurses when people are at there lowest . The admission staff is amazing . The Detox is horrible . Please avoid at all cost . Take it from someone who got worse over 10 days and not better . Now that I am home. I am so much better already. My dad was sick and in the hospital and they treated me like trash . Wouldn’t allow me to call him . It was terrible . I hope the Thursday , Friday , Sunday night nurse gets a good dose of reality . You need it. Detox should be ashamed of themselves.

I was unsure if my family member was a qualified rehabilitation facility ,I had read some bad reviews.It took effort to get her in.It was worth every bit of effort! She went through the detoxing,I couldn't have contact… with her.When we talked for the first time I realized my prayers had been answered.She was on the road to recovery.She was so grateful she got in and was feeling better and thinking clearly. My sister's counselor Mr Dre personally called and invited and encouraged me to attend the monthly Family Day and I did. I was blown away by the professional,compassionate care the patients receive.As a family member I received counseling and tools and the information on how to take this journey of recovery with my loved one.Ascensa reassured my loved one and myself there are professional people that really care about you living a life in recovery, redemption for ever! You are not a number on a pay check, but a living soul! Thank you Ascensa!

It changed my life for the better. The staff there is amazing. I recommend this place to anyone who wants to recover ❤️

Very professional place! Learned so much from here. I graduated with honors and did many different programs that were very educational and helped a person in every way possible! They had counseling and psychologist to… help cope with your problems!!! This was one of the best rehabs in Atlanta that really cares about you and wanted to help you so much! I loved the ladies there and respect them all,!!! It changed my life!!!

Worst program that’s out in Atlanta a program that’s design to fail people in recovery I can understand why the state is investigating the program and the graduation rate is so low People in employment need to be… investigated & terminated such as Tanisha, Tracy, Tomorrow, Bria, Jason, Jeremiah, Raegan, & Lakiesha hopefully the city of Atlanta will look at this review make a difference and remove these people from places like this

My wife was in the women's program here. I'm grateful, and so is she.