Coleman Crisis Services – Canton

Coleman Crisis Services – Canton

2421 13th Street NW, Canton, OH, 44708

Accepts Insurance

2.5★★★☆☆26 total reviews

TREATS

Substance use disorder
Mental health

LEVELS OF CARE

Outpatient

INSURANCE

Accepts insurance

Aetna · Anthem / Elevance Health · Aultcare · Buckeye Health Plans · and 13 more

Nonprofit
Facility type
2
levels of care
Stark County
County

About Coleman Crisis Services – Canton

This location is registered at 2421 13th Street NW in Canton, Ohio. The record shows residential treatment and intensive outpatient. Substance use is treated alongside mental health rather than separately.

People stay on site for the duration, which is what inpatient care means here. Licensing sits with the Ohio Department of Mental Health and Addiction Services, alongside federal SAMHSA registration.

Key Facility Details

  • Federal Registration: Listed in the federal treatment register, the national inventory of licensed treatment facilities.
  • State Licensing: Licensed by the Ohio Department of Mental Health and Addiction Services. Licensure is a legal requirement for behavioral health facilities operating in Ohio.
  • Levels of Care: Residential Treatment and Intensive Outpatient.
  • Location: Canton, Ohio, Stark County.
  • Phone: 330-452-6000

Key Facility Details

Levels of care
Residential, Outpatient, Walk-in
Canton, OH
2421 13th Street NW, 44708
1978
year founded
  • Primary focusStimulants, Nicotine and tobacco
  • Programs forTeens, Seniors, Young adults
Team
RD
Richard DekenPresident (Board of Directors)
HT
Hattie TracyPresident & CEO
BW
Brian Welsh, MDChief Medical Officer
DC
Dawn CarterVice President of Clinical Operations and Chief Clinical Officer
JB
Judy BermudezVP of Human Resources
VB
Vishal BhattChief Operating Officer

Facility Type

Nonprofit RehabSmoke Free RehabSmoking and Vaping PolicyVape Free Rehab

Licensing and Accreditation

SAMHSA ListedSAMHSAListedThe facility appears in the federal treatment locator maintained by the Substance Abuse and Mental Health Services Administration. It is a record that the facility exists and reports its services, not an assessment of quality.

Coleman Crisis Services – Canton Detox and Rehab Services

The provision listed at Coleman Crisis Services – Canton is residential treatment and intensive outpatient. Day programming is scheduled, with evenings spent at home. Which of these is appropriate depends on an assessment, not on what sounds manageable at the time.

Both conditions are treated in parallel, which is what the research supports. The weekly time commitment varies considerably between providers, so establish it early rather than after admission.

Levels of Care

30-Day RehabAddiction RetreatAnxiety RetreatDepression RetreatDual Diagnosis RetreatEvening TreatmentMental Health RetreatNon-12-Step RehabOutpatient RehabRehab TransfersResidential RehabTeen RetreatTreatment RetreatsWalk-In RehabWeekend Rehab

Substances and Addictions Treated

Adderall RehabConcerta RehabDexedrine RehabKratom RehabNicotine and Tobacco TreatmentNicotine Replacement TherapyPrescription Stimulant RehabRitalin RehabSmoking Cessation CounselingSmoking Cessation MedicationStimulant RehabVaping CessationVyvanse Rehab

Mental Health Disorders Treated

Co-Occurring Mental Health ConditionsCrisis InterventionDepression and AnxietyFamily Education ProgramsMental Health ConditionsMental Health Crisis ServicesMental Health TreatmentMobile Crisis ResponsePsychiatric Walk-In ClinicPsychosocial Rehab ServicesPsychosocial RehabilitationSerious Mental Illness Treatment

Counseling and Therapy

Activity TherapyCognitive Behavioral Therapy (CBT)Counseling and TherapyDialectical Behavior Therapy (DBT)Evidence-Based TherapyGroup TherapyIndividual TherapySpecialized Therapy

Specialized Programs

Adult RehabSenior Outpatient RehabSenior RehabSenior Residential RehabTeen Dual Diagnosis RehabTeen Outpatient RehabTeen RehabTeen Residential RehabYoung Adult Rehab

Coleman Crisis Services – Canton Address, Location and Contact Information

Coleman Crisis Services – Canton is located at 2421 13th Street NW in Canton, Ohio, 44708. This address falls in Stark County. People travel in from the surrounding area, and confirming the route beforehand saves difficulty. How someone gets there matters more than it sounds: travel is one of the commonest reasons a course of treatment stops partway.

Call ahead to confirm directions, parking and what a first appointment involves. If the first call does not reach anyone, try again at a different time of day rather than assuming the service is closed.

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How Much Does Treatment at Coleman Crisis Services – Canton Cost?

Private-pay treatment in Ohio typically costs $200 to $900 a day for residential treatment and $40 to $170 a day for standard outpatient care. RehabSeekers found no published prices for Coleman Crisis Services – Canton at the time of writing, so the daily figures are state estimates.

Costs at Coleman Crisis Services probably include accommodation, meals, the intake assessment, group therapy and individual counseling. That is an estimate from common practice. Call the facility, describe what you need and ask for a price tailored to it.

Payment Options

County Funded RehabLow Cost RehabMental Health Block Grant FundedPayment Assistance AvailableSelf Pay RehabSliding Scale Dual Diagnosis RehabSliding Scale Mental Health TreatmentSliding Scale Outpatient RehabSliding Scale RehabSliding Scale Residential RehabState Funded by Treatment TypeState Funded Dual Diagnosis RehabState Funded Mental Health TreatmentState Funded Outpatient RehabState Funded RehabState Funded Residential Rehab

Medications Offered

Antipsychotic MedicationAripiprazoleAripiprazole Rehab That Takes InsuranceAripiprazole Rehab That Takes MedicaidAsenapineAsenapine Rehab That Takes InsuranceAsenapine Rehab That Takes MedicaidBrexpiprazoleBrexpiprazole Rehab That Takes InsuranceBrexpiprazole Rehab That Takes MedicaidCariprazineCariprazine Rehab That Takes InsuranceCariprazine Rehab That Takes MedicaidChlorpromazineChlorpromazine Rehab That Takes InsuranceChlorpromazine Rehab That Takes MedicaidClozapineClozapine Rehab That Takes InsuranceClozapine Rehab That Takes MedicaidFirst Generation AntipsychoticsFluphenazineFluphenazine Rehab That Takes InsuranceFluphenazine Rehab That Takes MedicaidHaloperidolHaloperidol Rehab That Takes InsuranceHaloperidol Rehab That Takes MedicaidIloperidoneIloperidone Rehab That Takes InsuranceIloperidone Rehab That Takes MedicaidLurasidoneLurasidone Rehab That Takes InsuranceLurasidone Rehab That Takes MedicaidOlanzapineOlanzapine Rehab That Takes InsuranceOlanzapine Rehab That Takes MedicaidPaliperidonePaliperidone Rehab That Takes InsurancePaliperidone Rehab That Takes MedicaidPsychiatric MedicationQuetiapineQuetiapine Rehab That Takes InsuranceQuetiapine Rehab That Takes MedicaidRisperidoneRisperidone Rehab That Takes InsuranceRisperidone Rehab That Takes MedicaidSecond Generation AntipsychoticsZiprasidoneZiprasidone Rehab That Takes InsuranceZiprasidone Rehab That Takes Medicaid

Support Services

Case ManagementHealth and Wellness SupportHousing and Employment SupportHousing AssistanceNutrition and Fitness CounselingPeer SupportRecovery Support ServicesSuicide Prevention Services

Dual Diagnosis Treatment

Dual Diagnosis with Serious Mental IllnessTeen Dual Diagnosis Treatment

Assessment and Testing

Medication Side Effect MonitoringScreening and AssessmentTobacco Use Screening

Key Locations Served Near You

Coleman Crisis Services – Canton

2421 13th Street NW, Canton, OH, 44708

Accepts Insurance

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Coleman Crisis Services – Canton

2421 13th Street NW, Canton, OH, 44708

Accepts Insurance

Coleman Crisis Services – Canton Reviews and Ratings

Before contacting Coleman Crisis Services, it can help to read how patients and their families describe the program. Their reviews are collected in this section, along with reviews from around the web.

2.5
★★★☆☆
26 reviews on Google
55
41
31
21
113
Breakdown of the 21 most recent reviews with text
★★☆☆☆
Ash Anders2 months ago

The evening shift was super helpful and nice and the night shift withheld my meds from me after not giving them to me at all that day when I take it 3 times a day. Then she tried to lecture me about how she took those… meds for a few months and she's fine obviously I'm not going through the same thing. She was completely rude

★☆☆☆☆
allyn snider2 months ago

My mother is falling into psychosis and they turned her away. She’s going to die because of this and it’s 100% their fault.

★☆☆☆☆
Ieshaie Houston3 months ago

Came to my place to help my daughter with her mental crisis, ended up calling cps on me. They are very rude, please dont call them. They will make things worst

★☆☆☆☆
Dora JoAnne1 year ago

If you don't want to be taken seriously, go here.

★☆☆☆☆
PHILLIP DEED2 years ago

Good morning folks I lost my home and wife and was in an immediate crisis ok I’m also a businessman. So I went to Coleman Behavior center thinking I would've gotten some kind of medical and crisis support but all I got… was a severe headache and frustration. I complied with all of their demands and was medically clear but my immediate needs weren't and I'm really shocked how this place treats anybody as though we are dumb cattle. Definitely not a five-star establishment.😡

★☆☆☆☆
Eboni D2 years ago

Came to my Aunts home to help her through a crisis. Denise(Crisis Specialist) was at the home she was severely rude/unprofessional. Even the 3 police men said same thing. I had to walk out the home before another issue… was created. The 3 police men told me that they were happy I came because my Auntie wouldn’t calm down for them but she did for me. Yeah I been in the center a few times I never had an issue til today with an employee. If you hate your job, find another. Compassion is still a thing I hope you find it♥️

★★★★★
Macayla Barnhart3 years ago

10 stars to everyone, especially it must be the gentleman that works the night shift who answers my calls quite frequently when I’m just not feeling right and need an ear. These guys are phenomenal they never know how… much they help someone get through their day.

★☆☆☆☆
michael stringfield3 years ago

If I could put zero stars I would. My niece is homeless and was told by there staff that they had a apartment available for her. After almost 3 weeks of calling and leaving messages we find out that the woman Kayla who… told my niece that she had a apartment had flat out lied. My niece is still homeless with her 2 year old son. Colman refuses to acknowledge that she was lied to and refuses to make it right. They also kicked my niece out of their facility when she was in crisis because apparently she wasn't Mentally disturbed enough. Colman needs to make this right...

★☆☆☆☆
kaitlyn Sage3 years ago

Called in to hopefully talk to someone about crisis. then heard her talking in the background then ask me to go on hold then got hung up on no call back. So didn't even help actually made me feel worse cause now on top… of everything else the people you call that are supposed to "listen" ignore what you are saying.

★☆☆☆☆
Autumn Khasawneh3 years ago

I called to advocate on behalf of an octogenarian friend who requested help finding services during a recent mental health crisis with delusions. The woman who answered was so undeniably condescending and argumentative… about the most. Mundane and ridiculous semantic related details, eg: type of business I had actually reached, the hours of business and quickly clarified everything they don't actually do and urged me to call absolutely anyone but them. Because they could not help anyone in crisis ever. That's not what they do. The conversation went round and round and no progress was made. If anything now my friend is still in crisis and I am bewildered and exhausted and not sure what they offer than more problems and stress

★☆☆☆☆
William Clendenin4 years ago

I got so depressed 3 weeks ago I wanted to cut my body until I bleed no more because I don't fill like a human I want to see if I will bleed plus my mother passed away JANUARY 11 and I want to mourn but the medication I… am on stopes me of having fillings about anyone and I never told any one this but I do hate myself

★☆☆☆☆
Gabrielle Lautzenheiser4 years ago

I came here the morning after I was s*xually assaulted. I was asked disgusting questions like "what were you wearing" and was told that it wasn't necessary to file a report because I didn't have 'enough evidence'. The… woman I saw told me if I end up being pregnant, I should keep the baby. She sent me home with a collection of scriptures and packet of quotes about narcissism. Absolutely horrible. I still carry trauma from how I was treated here.

★★★★☆
Nicole Bable5 years ago

I loved the coworkers.they was all nice to me and treated me very well.the food wasn’t that great tho.

★☆☆☆☆
LSG HG6 years ago

This place is stealing money from their staff in my opinion... Making staff use their independent Medicaid provider number to Bill Medicaid with your license but only pay you hourly wage. Without you signing a contract… to give them permission to treat you as an employee when you are in fact self-employed person working at this establishment.

★★★★★
Corbin Matheny6 years ago

I recently did 6 nights and 5 days here. The staff treated us very well. If you or someone you know needs help send them here. I'll be recommending Coleman group in general to everyone I talk to.

★★★★★
bonie schlatt6 years ago

love Mark and his staff

★☆☆☆☆
Carol Hoffman7 years ago

A friend of mine was treated poorly here. They lost her medication and inhalers. There wasn't enough food for all the patients. A pair of scissors was left in an unsupervised room for over an hour around suicidal… people. Not really a safe place for those needing mental health services.

★★★★★
xVanity Galore7 years ago

I was discharged today from this center. The staff was professional and very caring for all their residents. They were loving as well. I will forever remember everyone I've met💛

★☆☆☆☆
Sandra Davis7 years ago

I called to talk to someone and asked if they were busy and she said yes and hung up

★★★★★
Jamie Tobis8 years ago

Very helpful place. Safe place when in need of mental health issues

★★★☆☆
Melanie Wolf8 years ago

They need more crafts and activities and really need to have group therapy and more individual therapy. Kinda boring just watching tv coloring and talking to other patients

No reviews match those filters.

Ratings and reviews from Google, collected 22 September 2026. RehabSeekers does not edit or remove them.

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