Burrell Inc – Saint Louis (Lynch Street)

I was really hopeful about getting treatment with their psychiatry department. Setting up my first appointment and doing intake was easy. Had my first appointment and expected to get a prescription that day, but there… was an issue with my address not being put into a part of the system, so my provider said they’d get it in within two business days. It’s been over a week. The prescription hasn’t been put in. Their office is insanely hard to reach to get in contact with someone. And to top it off, the directory option for appointments just sends you right back to menu options. I went in expecting that if I stopped the dissociation I use to deal with my traumas to be able to talk about them, that I’d instead be medicated in a timely manner. That clearly wasn’t my case though, and now I’m self medicating to avoid a mental crisis.

They take issue with equality. Disgusting

Practice what you preach — not here!

Very unprofessional and they don't think you can see through them.

Get better services elsewhere. I tried several times over the course of about five weeks to get services through this company. All they did was shuffle me from one appointment to another make me double down on paperwork… make me redo things I’ve already done not to mention sit through 3-5 hour appointments. They don’t cross communicate with each other And it’s simply a waste time for people with severe conditions. They just pull in the tax free status and donation money by being a 501(c) which feels even worse. They make it look like they’re helping people they’re not actually helping people. They help who they want to help not anybody who goes to them What a joke

Excellent organization, they go abov!4/&9e and beyond. All the caseworkers 100 care.

I can’t put into mere words the great services that PFP offers to those in need of their assistance. I’m very blessed that Medicaid had referred me to them. I didn’t know this organization existed. Since I’ve been with… them I’ve had the opportunity to meet some Wonderful people. They are all professional, are proficient in their fields and work as a team to meet your specific goals by implementing a treatment plan. They’re like family to me and I haven’t even met everyone. It’s my goal to work, when my doctors release me to work, for Places For People or an organization commensurate to that where I know that I can use my professional background to actually “HELP” those in need. When you’re serious about getting better and doing the hard work to improve yourself and your life, don’t pass this organization up because you’ll be missing out on the biggest blessing you’ll find in St. Louis, Mo. When they say, they’ve got you….you best believe you’ll be “GOT” 😊

I begin searching for help with an addiction I could NOT shake myself like weed, alcohol, coke... Those are easy to quit... But fentanyl is a drug that grabs a person physically that one can not control and just quit… like other drugs and alcohol. Places for People help me beyond my beliefs. I doubted they could stop my addiction. They did and that is the 1st step... The 2nd step is... "YOU HAVE TO WANT TO GET OFF THE ADDICTION"! Also have the self motivation to listen and follow their plan .. no matter if you believe it's necessary or not.. they are professionals... WE ARE NOT!!! REMEBER WE'RE ADDICTS... WE'RE PEOPLE WITH MENTAL ILLNESS WE MAY NOT RECOGNIZE! So like I wrote... YOU HAVE TO WANT TO QUIT OR CHANGE WHATEVER THE PROBLEM IS ... THE OTHER COMMENTS FROM THE PAST.... I KNOW IT HAS HAVE CHANGED SINCE THEN... Besides we must remember those people searching help that said people at places for people had an attitude with them... Not wanting to help ... Maybe just maybe a mental illness was involved that YOUR NOT AWARE YOU HAVE... LIKE MYSELF ... 7months of treatment I realized my mental illness and became a nonaddict...thanks to my social worker that hounded me for months while I denied all the above... Till the dope sick was 6 days in for the 5th time... She SCREAMED FROM AFAR.... "NOBODY CAN DO THIS ALONE!" I thought I was strong enough to.. mentally yes I could physically... NO WAY! SOBER FOR 7 MONTHS AND SOME DAYS .. IT WAS ONLY POSSIBLE THRU PLACES FOR PEOPLE AND 1 SOCIAL WORKER, MY TEAM 10 PEOPLE I SEE 4 DAYS A WEEK... 1 PRIMARY CARE DOCTOR, 1PHARMACY... ALL THINGS, RESOURCES NEEDED UNDER ONE ROOF!!! 5 STARS TO ALL INVOLVED!!! TODAY THEY STILL ARE ACTIVELY HELPING ME CLIMB THIS Mountain OF SOBRIETY!!

Called to see if facility was taking new patients and the lady that answered the phone was so rude. Just answered “hello” very rudely and had an attitude. They make it impossible to get mental health especially when the… people who answer the phone act like they have better things to do.

If you aren't in the street, an addict, or severely mentally ill they don't help you but keep you on the books to keep that tax money coming in. If you are actually trying to better yourself you don't have the time to… spend hours on the phone with or having visits with these people where they accomplish nothing, only those who can't function alone at all get anything from this place. Taxpayer money going to continue the cycle instead of actually help people out of it.

This program is terrible. Many participants are addicts who Places for People couldn’t care less to help. They’ll help people get jobs, food stamps, and Medicaid, but that doesn’t solve the underlying problem: the… participant is an addict. The person gets a job and/or food stamps to sell and then uses the money to buy drugs and alcohol, which puts them back at square one or in the grave. Why doesn't Places for People have a rehab program? I suggest team members take participants to drug and alcohol meetings once a week and stop bemoaning their jobs. That would help out a whole lot

They are awesome, a gift from God. I don't know how our family would have put the pieces together without this organization. Very professional, always eager to help, services are top-notch. Thank you!

They didn't help my son at all. He never was connected with a psychiatrist, he only spoke with a counselor and I feel like he wasn't taken seriously. I called them when he was in crisis and they told us that they would… call back and never did.

I have been a client with this organization for several years and for the most part, the Recovery Center helped me a great deal in my mental health and dealing with life issues, on a daily basis. The case managers for… the most part, are inconsiderate and don't have a genuine concern. There are some good staff members here , good luck and pray that you are not assigned to; teams 3700 and/or Hope! 🤞🏿

More for mental illnesses than helping homeless find places.

I have been served well by places for people.

Have been very helpful and professional.

Great example of our health care for profit system - using government grant funding. Medically just one step ahead of the law. Better than nothing, medically very unsafe.

I herd this place is very help ful. So I'm going to make an appointment.

If I could give them negative star review I would. Do not even think about going here if you need any help. You will get disrespected first off by the receptionist who can not help you or get anything resolved nor will… she give any effort. Very argumentative no one else to talk to. I am a health care professional who has been trying to get a problem resolved for a non English speaking patient and absolutely no help. So please if you need a psychiatrist look for somewhere else this place is absolutely a joke. I never dealt with such unprofessional and uncaring staff.