Hazelden Betty Ford Foundation – Beaverton

I feel extremely unsafe and I haven’t even been to my apartment yet. Just from the phone just seems very amateur. I’m sick of every psychiatrist just being extremely horrible to me. I really wanted to think this would… be a place where I could finally receive the help I need. But I’m not going to even continue, the phone call was enough for me to understand I’ll be in the same situation like my other 10 psychiatrists that didn’t help me.

Horrible experience with Dr. Carrie. She was the worst so called doctor I've ever seen. I would avoid going here and go some place that will actually help you.

My experience at the Beaverton Hazelton Betty Ford Center was superior. My counselor Tom literally makes miracles happen on the path to sobriety. I hope I owe him and the program my life. I will be forever grateful

You gave me just what I needed. Thank you!

I enjoyed the experience of treatment at Hazelden Betty Ford in Beaverton:)

Fantastic!!! Best decision I’ve ever made.

Hazelden Betty Ford Foundation with Updated reply to comment below. The Good — A Haven for Stability and Healing: When you walk through the doors, you’re entering a space that radiates safety and care. For many, it’s… the first time in a long while they’ve felt secure enough to begin the work of recovery. The culture of compassion here is undeniable — staff advocate fiercely for their patients and build an environment where stability feels possible again. This is a rare and precious thing in a field where instability often dominates. The Not-So-Good — Chained to an Outdated Playbook: And yet, the clinical foundation rests heavily on a 100-year-old mythology — the 12-step Alcoholics Anonymous model. Despite mounting scientific evidence challenging its universal effectiveness, the program clings to it as if no other paths exist. The refusal to develop a modern, evidence-based intellectual property is a missed opportunity of staggering proportions. Recovery science has advanced; Hazelden’s curriculum hasn’t kept pace. The Dead Zone of Creativity — Presentation and Governance: Then there are the presentation slides: corporate governance packaged in beige monotony. They sap energy instead of sparking it, smothering creativity under layers of bullet points. The material feels like it’s designed to meet compliance checkboxes, not to inspire or engage human beings in the fight of their lives. Why This Matters: In a world desperate for treatment programs that are both compassionate and scientifically progressive, Hazelden Betty Ford could lead the charge. The safe, healing atmosphere they’ve mastered is a powerful asset. Pairing that with cutting-edge, adaptable recovery strategies could make them unstoppable. But until they shed the comfort blanket of the past and embrace innovation, they’ll remain a place of safety — but not of evolution. —————————————— Aug 15 — Response to Hazelden Betty Ford Foundation I appreciate your reply and the recognition that creativity, personalization, and evidence-based innovation are essential to effective recovery work. To clarify: my feedback is based on direct, firsthand experience. While I may use digital tools to help organize my thoughts for clarity, the concerns raised are entirely my own and stem from what I observed and experienced within your program. Dismissing structured or well-written feedback as “AI-generated” risks deflecting from the substance of the concerns, and I’d prefer we keep the focus on solutions. I do not question the commitment of your clinicians — their dedication and compassion are clear strengths. My concern lies in the framework and delivery methods: • Reliance on the 12-step model. HBFF presents the 12 Steps and 12 Traditions like the Ten Commandments in every lecture room. This is grossly outdated and alienates those seeking a secular, science-based path. Example: I participated a 60-minute slide deck on AA’s Third Step — content so outdated and theology-bound that I left mid-lecture and sought out an EMDR specialist within HBFF instead, knowing that field is progressive and scientifically grounded without invoking religious mythology. • The presentation materials and delivery formats are disengaging and do not match the creative or motivational environment needed for transformative learning. I believe Hazelden Betty Ford has the foundation to be both a safe haven and a leader in modern recovery science — but that requires evolving content, revamping presentation delivery with dynamic, story-driven, and interactive formats will enhance patient learning, staff morale, market perception, and infuse creativity into every level of care. Opportunity: Remove the antiquated 12-Step ideology that is framed in every room and present them as one tool in a broad arsenal of recovery systems and modalities. Prominently display the evolution of recovery science, highlight multiple validated pathways, and deliver content in a way that inspires, not numbs.

I have so much gratitude for my 9 weeks in Newberg and for my IOP classes after I got out and went into a sober living house. Tom my counselor recommended to go to sober living when I left Newberg. Well today is 153… days sober and have so much hope to continue this sober journey one day at a time for the remainder of my years left

I had a solid experience at HBF. Not having air conditioning in my room for three weeks was not good, but the programs were. My IOP classes, very good once Tim Craley returned from vacation. He is a talent. Very… engaged, did not shortcut anything and made sure all participated. I really got a lot out of that experience. Tim is a special person. All in all, I am really glad I went. Currently 70 plus days sober with a lot of positive momentum.

Life changing. The staff is kind and nonjudgemental; the curriculum is varied and holistic. Could not be more pleased with my experience. From the counselor at inpatient to the facilitators in IOP/OP, I was cared for.

I absolutely loved my IOP experience and counselors. Once I moved to OP I had to miss a few weeks from being out of town. Not once since- about a month now- has a single person reached out. So I quit. I’m still sober.… If it seemed anyone cared a little bit I would’ve continued. Sad.

As an attorney of over two decades focusing on family law and criminal justice cases, I've worked on hundreds of case with various clients dealing with addiction and substance abuse issues. I recently had a very… negative experience with Betty Ford Hazelden. They were far more difficult to work with than most other treatment provide I've worked with. If you are attending for holistic reasons and you don't need any proof of treatment or written evidence as to what you've done in treatment, the center might be fine. But to the extent that you might be court-ordered to attend treatment or you are collaborating with other counselors or professionals, my experience is that Betty Ford Hazelden doesn't provide basic access to key information. They are essentially a large bureaucracy, with little to no customer service. Very corporate. For example, when you call their 1-800 number, no one will likely answer, and you'll fall into phone tree or a voicemail abyss. Similarly, emails will go unresponded to for days-- if not weeks. There are smaller, more client/patient-centered treatment providers who I believe are a better fit for people interested in personal attention and service.

I wouldn't be where I am in my life if it weren't for the support and care from Hazelden. Thank you entirely to the staff, therapists, and counselors for all the support, resources, and continued education.

Caring and personal treatment without judgement

Rachel is the Bomb!!

Easy to jump in, I just needed to stop drinking but wasn't bad enough for inpatient. Straight to IOP. Was a bit disorienting though, with everyone talking about "the steps" and all. Felt a bit like an outsider for a… while, like I'd missed half of the process. Was just hanging out in group talking about various things. Then, jumped into outpatient virtual, which was okay. After that, a DBT group and 1:1 therapy. It did it's job, but would've liked more structure and process.

Excellent program for alcohol education and support in sobriety! The counselor I worked with was excellent.

Life changing. Hazelden Betty Ford gave me a 2nd chance at life. Thank you from the 1st phone call, intake, onsite staff, IOP, and OP. Truly caring individuals from start to finish.

I hate that centers like this only cater to high end insurance. I'm trying to keep my child alive, which is the perfect chance to extort as much money as possible.

I’m 492 days sober today. I’ve been able to maintain my sobriety since I entered the program at hazelden bettyford spring 2021. I’ve been to at least 5 different treatment centers in my life and Hazelden saved my life.… My counselor Andrea saved my life. Andrea is an amazing skilled, loving counselor. Thank you hazelden. The program is science based, focuses on mental health, honesty and compassion. I really appreciated the structure and the connections I made with others in recovery here. Thank you hazelden. (Yes I said thank you twice but I seriously can’t thank this treatment center enough)

HBFF is an absolutely amazing, comprehensive addiction treatment program. Everyone from financial services to admissions to the skilled counselors are so kind and really care. I highly recommend the Beaverton outpatient… program and treatment center in Newberg to anyone struggling with addiction or for the addict/alcoholic in your life that needs help. Truly live-saving.

Excellent treatment and fantastic staff