Mayo Clinic Health System – Austin

I have severe spinal issues so I'm in quite frequently. I got told by a "specialist" as I literally crawled into her office that there's nothing wrong with me. Stopped going for 2 years. Finally couldn't take my… migraines anymore only to find out the issue I had with my arms 2 years ago was because of my neck. Because it was ignored and untreated I now need surgery. Ive cussed out 2 doctors already on recording. Mayo is a joke and id rather die then let them touch me

Surgical team there took very good care of my 3-year-old they even found a way to make having surgery fun for the boy

Always easy to get to and get service. Everyone is so professional and helpful.

Mayo clinic has almost killed me twice due to improper care They even tried to give me amoxicillin which I am deathly allergic too

Just go to Rochester if your really sick or got serious health issues... there will just send you to Rochester anyway if you go to Austin... Austin hospital is basically training ground for noobs Er department my… opinion. Don't get me wrong but the people who work at the Austin mayo clinic are really nice and respectful people there just trying to help you or in my case save my life .

Great visit

All around horrible...went to the ER and waited 6hrs .....then didnt wait anymore and walked out!!!!!! getting an appointment with my doctor is a joke.....them getting back to you is ridiculous they are no help at all… ZERO STARS

Very professional knowledgeable helpful more

I was injured by a surgeon during an exam. I filed a proper complaint and received a letter in the mail stating what was done is standard. I don’t think injuring a patient is standard.

I would rather die in the parking lot than go back into that hell hole.

My mom gave birth. From the doctors to the nurse to the janitor, super disappointing. 0 stars. Took 2 nurses to work a monitor for a WHILE and said they couldn’t find a heart. One of them said she’d go get another nurse… and ended up GOING HOME. New nurse came and got it real quick. Horrible service. She had to ask for her bed sheets to be exchanged after birth. Sitting in blood, naked for 2 hours, had to ask for a gown, hungry and they didn’t even check up on her. She walked herself to the kitchen for some ice and juice. Mind you it hasnt been 24 hours since she gave birth. More like 10.

My experience with Mayo Clinic has been consistently disappointing. I’ve had multiple visits where I was given incorrect or incomplete information, left waiting with no updates, and never once received an apology. The… lack of communication and accountability is unacceptable for a facility with their reputation. I expected professionalism and compassion, but instead I’ve been met with frustration every time.

If I could leave zero stars I would. We were there today for our daughter who is 2 months old with a fever and were left waiting in the room for over two hours without seeing anyone. When the doctor Rohini Singh came in… I couldn't understand anything she said and then left. The nurse came back in with discharge papers and was very confused when we told her we didn't even know what was happening or what was going on. She said the doctor would come back in and explain and when I asked for a different doctor the response I got was "when you come to the ED that's the doctor you're assigned too". I know for a fact that you can request a different doctor if need be. While yesterday's care was amazing today was just extremely unprofessional. If I have another emergency when it comes to my daughter I will make the 40 minute drive to Rochester where I have gotten better care everytime I've gone there.

Eva Lehocky

If I could give no stars I would after the way my significant other was treated by the physical therapist this morning. Nothing like being rude and disrespectful to patients. You have no idea is health issues and to be… disrespectful to him without knowing him is disgusting. Thanks for not helping him get treatment after waiting over a month for this appointment.

PLEASE do NOT bring your loved ones to Austin Mayo Clinic. If you have the option, take them to the Rochester Mayo Clinic instead. This facility is the worst place you could bring someone in critical condition. Our… loved one was SEVERELY neglected, and went DAYS without being fed or given essential medication for a terminal illness. That kind of neglect is life threatening on its own. The staff here are lazy, unprofessional, and alarmingly indifferent. It often felt like they were just waiting for our loved one to die.This place doesn’t feel like a hospital it feels like a cold, money driven business with no compassion. If you value your loved one’s dignity, comfort, and life, do not bring them here!!!

Used my whole life.

doctors google stuff to compare what you came it for to see how they can help

Joke of a hospital won’t be back

Months to see a provider, wait times on the phone to talk to a human being are ridiculous, more expensive than most medical facilities.

I have been dealing with kidney stones for the past few days and I just wanted to say that Dr. Krippendorf and nurse Shane in the E.R. were completely awesome and helpful both nights I was in the E.R. Also Dr. Miller in… urology and nurse Jessica and their whole staff was wonderful and got me taken care of so quickly! Dr. Varela and the anesthesiologists team were super awesome and helpful as well! GOD Bless!

New or worsening symptoms to come in.. Then they say well why did you come in we probably can't help you....