VOA Behavioral Health Services – Taunton

They let you struggle. And they want you to not work and be a junky. I'm really upset at this place and wish they took accountability. Urge you to go somewhere else.

The AC in the waiting room needs to be fixed in the Taunton office. Patient's shouldn't have to sit in a HOT waiting room, with just a fan blowing hot air around. You should be ashamed of how you treat your patient's… and their family member's who are waiting for them. Absolutely insane how hot it is out there and then to have staff come out wrapped in blankets. One staff member tried to help by leaving the door open but was informed by the front desk staff that it was not allowed. Bend the rules a little to help out the sweaty people in your waiting room. I don't know her name but thank you for trying.

Only unlicensed therapist in their 20's work there. I was told this by a third woman, Pam, after spending over an hour on the phone talking to 2 different intake women. They also do not have any therapist with… Borderline Personality Disorder, or BPD, experience! I specifically told the women I had spoken with that I needed a therapist with BPD experience (I've been diagnosed) and that I didn't want some 20 year old either. I am 51 years old and would feel uncomfortable sharing and getting feedback from someone who couldn't possibly relate to me. I am so angry that I spent all that time for NOTHING, except for frustration and more despair. I wouldn't recommend that place to anyone. I feel cheated.

Outstanding caring staff, they work in a demanding environment. Thank you for all you do.

Location, clientele, music in the waiting room was too loud to be able to hear receptionist, and felt unsafe while waiting outside for a ride.

This place sucks for service to the public not returning calls doctors that will not talk to you and fix the problems at hand