InSight Psychiatric Services PLC – Franklin

The best group of people I've ever met! From the second I first called they immediately helped me. And they entire staff is amazing, helpful and you can tell how much they genuinely care as soon as you walk in the door.… Shoutout to Carly for having my back from day one!

I can’t say enough good things about Insight. I feel genuinely safe, supported, and cared for here. The people have made such a meaningful difference in my life, and I’m incredibly grateful for the space they’ve created… for me to heal and grow. I truly love this place and the people in it. I would absolutely recommend Insight to anyone looking for a safe, supportive environment.

If you're looking for a place to heal and to get your life back, Insight is your answer. No judgment. Excellent staff. Life affirming.

Dr Ferri and the whole Insight group has saved my life. I have been through the most difficult year of my life and they have been there with me through every step. It's my safe place!! Thank you to everyone there....… You all are the BEST!

Compassionate care formulated to meet your care individually.

We were referred to Insight by another facility and absolutely love dealing with them. They are professional, dedicated and, most of all, caring. You can tell right away they truly want to help with ZERO judgement.… Jessica is amazing to work with..... informative, helpful and helps the process move along quickly with no issues. She has been a blessing in so many ways. 100% recommend!!

This place is Awesome..Ever since My girlfriend and I both starting coming here.. both of our lives have changed and improved dramatically.. Everyone that works at Insight you can tell they RRRRR not in it for the… money.. They genuinely care..Shout out to Jessica and Phillip.. and especially Carly.. The heart and soul of Insight Recovery.. We love you guys ❤️ so much

They went out of their way to get me in asap - as it's understood that opioid addiction is an asap kind of thing. I've struggled with addiction for years and most recently got myself badly dependent to 7oh. It's about… to be banned - if you can't cold turkey it call these folks. Going to try the sublocade soon as it sounds superior to the sub strips. I know this sucks - take care.

If you in need of recovery on any way this place is the only place to go! They truly care about there patients and are so kind! This place is 100 out of 100, they saved my life for sure!!!!!!

Insight Recovery and Wellness in Cool Springs, TN is the best place for recovery medication and therapy. Great people who truly care about you and your recovery. They are a blessing from God and they honestly saved my… life. If you need help with your recovery, come to Insight. You'll be glad you did. Five stars! I love all of you Insight!

This place is a God Send!! Carly and Jessica and all the doctors and Theripists are absolutely amazing !! They actually truly and genuinely care about my husband and I! They are a huge part in our recovery! Highly… recommend

Amazing place amazing staff.

I've always had positive experiences here. Dr Ferri is awesome and so are the staff! These ppl hv saved me many times! Highly recommend!😊💜

InSight Recovery has been wonderful in helping our family navigate this process. Jessica is a professional who truly listens and makes you feel understood. Carly has also been attentive and reliable. They have excellent… follow up that is so appreciated!

Good place that is tailored for working adults and doesn’t require needless groups to check a box. Even with Obamacare insurance it’s been very affordable so far.

Dr. Ferri and staff are the best! They have been with me through my entire life changing journey to sobriety, and have become part of my family. 5 star treatment from start to present!

Great MAT treatment program, always kind, understanding, and generous. Counselors and admin are great, been seeing them almost a year and never had an issue, definitely recommended for anyone thinking about taking a… positive step toward recovery.

Insight is an amazing place! They actually care about their clients and they take time to make sure we are ok. I highly recommend them to anyone who needs help with their addiction! #WeDoRecover

Extremely well managed and friendly staff. Every visit was in depth to my treatment plan and it never felt rushed. Would recommend 10/10

This place has been a saving grace. Nobody wants to end up in this situation but knowing you have them in your back pocket if you need them takes stress off of the already stressful situation. The doctors and staff have… been nothing but kind and helpful. Definitely would recommend them.

I have been going to Insight Wellness and Recovery for several years now, and I can honestly say I’ve never been treated better anywhere in my life. This isn’t just a medical practice—it’s a family that truly cares.… Just about every person on their staff has saved my life in one way or another, more than once. Their level of compassion, dedication, and genuine concern for their patients is something you don’t find often in this world. What makes them truly unique is that they don’t just treat symptoms—they care for the soul. The staff meets weekly to discuss and pray for their patients, and you can feel that love and intention the moment you walk through the door. They listen. They understand. They never judge. And they always show up with kindness. I trust them with my life, and I am forever grateful for everything they’ve done for me. I love every single one of them, and I would recommend Insight Wellness and Recovery to anyone who wants real help from people who truly care. -Brian W.

Hey all I’m going to say is if you want to get clean and be around good people that care about your well being come here because they care 100% I think the world of everyone there

I had trouble with this location. I was referred to them by Recovery Unplugged in Brentwood. First and foremost none of the doctors I saw for my MAT medication at this location were listed on the patient portal as… people who worked there or at least the people you could send messages to. Red Flag 1 2nd, the woman in charge of making appointments, Jessica would not schedule my appointments until 24 hours before my appointment. This happened several times. The last time I went to see them for treatment she did the same thing then complained to me that I was late for a 5 minute appointment (for which I had 24 hours notice). I could never get a straight answer out of her when asking for my appointment times. It was always "my laptop is down", "I'm not in the office" and miraculously I would be scheduled the day before my appointment (this medication is too important to people who need it, they need to know when there next appointment is period.) Red Flag 2 3rd, my MAT provider vaped while I was in her office during my appointment. Even though I vape nicotine myself I felt this was HIGHLY inappropriate and unprofessional (she was a nice lady though). Red Flag 3 It has been a few months since I last visited but I decided to post this review because I kept thinking about it and didn't want anyone else to go through the same thing. I switched to Cedar Recovery and they have gone above and beyond for me. I would not recommend this location