Able to Change Recovery - Rancho Viejo, California.

Being familiar with many treatment programs around Southern California, I can say Able2Change is one of the top programs that offers quality care to patients. Staff truly care and possess a passion for helping those… struggling with their mental health and difficult life circumstances.

Abler to Change Recovery is a great program if you are truly willing to put in the work toward your recovery. Recovery works when you work at it, and this program provides the support and guidance. Kevin was also great… to work with. He really went above and beyond when it came to helping with patient transitions and making sure everything was handled smoothly. I appreciate the support and effort he put into helping make the transition as easy as possible.

My experience with this program has been extremely positive. The staff helped me build structure and accountability in my daily life while also providing the support I needed in my recovery. The PHP program gave me a… safe and supportive environment where I could continue working on myself while transitioning back into everyday life. I felt supported throughout the process and gained tools that I can continue using to maintain my sobriety. I’m grateful for the guidance, encouragement, and sense of community I received here and would definitely recommend this program to anyone looking for additional support in their recovery.

If you want to spend Christmas night on the streets this is the place for you . My experience was absolutely awful . The house manager Bri was very unprofessional and would leave the medicine cabinet unlocked and wide… open for any one to have access to others meds .she would often slip out at night and be gone all night on many occasions leaving patients to fend for themselves . Christmas night was an incident when I stuck up for myself against a room mate , Bri threatened police on me and gave me 5 mins to gather my things from 42 days of being there . I was hurried and she refused to give me my meds , also leaving behind clothes shoes and a very expensive pair of prescription glasses . She had no squirms of dropping me off at 11pm on Christmas night . This individual in mine and many’s opinion should be fired immediately. I also had a sneaky suspicion she was high . Another incident was a client relapsed and she would not let her in the house , the poor girl needed immediate medical attention . I and other housemates brought her into the house cleaned her up and called for medical help . If it wasn’t for us that poor girl may of not made it .Bri was only interested about the outcome of her job not a human being . Also no meals were provided at all , not even water . We had a space in the fridge allocated so was very easy for fellow housemates to help themselves to your own paid for food , which happened often. Another incident was I was rushed to ER with severe high blood pressure. When released Bri reluctantly picked me up and refused to take me to get my medicine prescribed urgent from the hospital. She made me wait until the next day which she took me but included a desperate visit to the vape shop, obviously more important to her than my much needed medication The classes consisted of pretty much nothing at all. Including a walk to a bar and vape shop which the classes leader paid for lunch and for people to vape .i have severe asthma and was disgusted that this even took place Please consider somewhere else . This place needs to be sued or closed down period

This is the worst place you could send anybody you care about!!!!! My wife was kicked out Christmas Eve with just her suitcase. They kept all her medications that she needed and when I called about her $1,000… prescription glasses that were 2 weeks old they were nowhere to be found. She ended up being dropped off in front of a grocery store and that’s where she spent the whole night until the next morning. I tried calling there several times but nobody ever picks up the phone at this place and if they do they tell you they will call you right back and that’s the last you hear of them.

I previously rated this program 5 stars, but after my recent experience I feel compelled to update my rating to 2 stars. The physical facility remains clean and welcoming, but the quality of staffing, structure, and… clinical oversight has noticeably declined since my stay two years ago. Nearly all experienced staff from that time have left and been replaced largely by trainees or associate-level employees, many of whom openly identify themselves as such. Historically, this program offered separate groups for mental health and substance use disorders, as well as gender-specific groups. These were extremely valuable and contributed meaningfully to treatment. Unfortunately, those distinctions have been eliminated, resulting in a more generic and less responsive therapeutic experience. At present, there does not appear to be a licensed therapist (LMFT, LCSW, etc.) actively on site providing clinical leadership or supervision. Associate therapists are capable and well-intentioned, but they require licensed supervision, both for ethical care and program integrity. The lack of visible licensed oversight is concerning. Therapist and case manager roles are combined, yet essential case management tasks are not being handled. When I needed assistance with an insurance-related issue, I was told directly, “Sorry, I don’t know anything about that.” I ultimately resolved the issue myself. This reflects systemic shortcomings in training and support, not individual laziness. For a PHP-level program, basic client supports are also missing. The program does not provide food cards or meal support despite long treatment days. Outings are unpaid and poorly structured—often consisting of aimless walks around a mall. Saturday “outings” sometimes consist of simply watching movies at the center, which raises questions about how these qualify as therapeutic or supportive activities at all. Group programming is highly repetitive. One facilitator regularly plays a meditation and recites general information about Acceptance and Commitment Therapy (ACT). While ACT is a valid modality, it is not tailored to client-specific struggles and feels more instructional than therapeutic. This same group occurs multiple times per week. There are, however, staff members worth recognizing: Brooks, the house manager, is extremely hardworking and reliable. He maintains the facility, transports clients, and functions as a backbone of daily operations. This place would collapse without him. Cody, the assistant house manager, brings a joking, lighthearted personality that has genuinely helped lift my mood on difficult days. He cares. Wayne, an associate therapist, clearly cares about clients and is capable in his role as a therapist. However, he is being asked to function without adequate guidance or licensed supervision as a case manager, which ultimately sets him—and clients—up to fail. One particularly troubling incident involved Casen, who confronted me aggressively and unprofessionally during his smoke break rather than in a private or clinical setting. There was no attempt to schedule a meeting or clarify expectations—only raised voice and hostility related to an administrative issue I had already resolved independently. This interaction was inappropriate and indicative of poor staff boundaries. I hope this program can return to the level of care it once provided. At present, it feels like a once-strong program weakened by understaffing, lack of licensed leadership, and cost-cutting at the expense of client care. Significant structural and clinical changes are needed.

My experience at Able 2 Change was amazing! Life changing. It really was first class. The staff was very professional and helpful. Everyone is super nice and friendly. They treat you with respect and kindness. Their… integrity is of the highest level. I worked for Trader Joes for 28 years and we were proud of the quality of customer service we provided. I can for sure say that Able 2 Change has the highest level of customer service. Ten stars for sure! It feels so wonderful to be on the receiving end. Brooks is awesome! He is so helpful and friendly. He always has a positive attitude and is such a hard worker. Thank you everyone for such a wonderful journey.

Rehab facility that sees patients as a cash cow to erroneously bill insurance for services they don’t really provide. Treatment modalities are ineffective. Counselors are inexperienced with treating patients from… diverse backgrounds. My therapist said that the most effective treatment was ABA. And when I shared my experience with that treatment, invalidated my experience saying that it had helped other clients with my diagnosis. Therapists running group therapy are Ill equipped to handle patients who interrupt, talk over and invalidate other group members. They allow certain group members to do as they please while punishing those who speak out against it. I was called ableist slurs in group and when I got upset said that they would deal with the situation but they allowed it. The staff that runs the sober living houses are unprofessional and had disparaging remarks for their fellow employees. The sober living staff at my location had visible tattoos associated with White Supremacy. I had two packages go missing and when I showed proof of delivery, they claimed it never arrived. If you want a chaotic living experience coupled with not enough time to process daily group work, this is the correct location. This place requires you to pay for your own food and won’t accommodate transportation to get groceries unless a minimum threshold of clients have the same need. Personal beliefs outside of Christianity are not respected. Solely focused on throughput rather than quality of care.

I want to extend my heartfelt thanks to Able 2 Change for their exceptional support in assisting those battling addiction and mental health challenges. I recently had the privilege of collaborating with them to guide a… family member toward treatment. The admission process was both thorough and efficient. The clinical team established a meaningful connection, significantly impacting my cousin's recovery journey. Additionally, the family program provided invaluable education for our family. The alumni support has helped my cousin feel embraced while reintegrating into the community.

while being at able to change the staff made me feel at home. they really helped me on my road to recovery!

Wonderful place to find yourself. Staff is great!

Awesome therapy really instrumental in my recovery. The staff are good people. I'm very thankful.

This place absolutely saved my life! Half of my recovery I accredit my detox center I went to and the other half to A2C! They are beyond amazing! From the staff, to the groups and to the beautiful houses the have it was… all amazing. They were able to help me just put everything aside and focus on myself and my recovery and they certainly helped pull me out of a dark place. Highly recommend A2C!

My name is Austin I was a client here. The staff is amazing and will go to lengths to get your needs met. Any problem I had got resolved that day! I’ve been to MANY MANY treatment centers and this is the best one.… Therapist Mike is AMAZING and I loved his approach. House managers are amazing as well. Would recommend to anyone.

This place is absolutely amazing! Every thing about it is wonderful. I couldn’t be more impressed with the staff, the groups, and the fancy houses they own. The entire program is very comfortable, informative and… engaging! Can’t say enough good things about A2C!

I'm Brian L. I was referred here by a friend about two months ago. I want to say that everyone that works here and the owners are absolutely awesome. The groups are engaging, the case managers really care and do the… most for their clients, the therapist is so nice, and the house managers are easy going and understanding. The houses are nice and clean in very nice areas. Over all I had a great experience here and also made a few friends from the other clients that have come through here. If you actually want to change and learn helpful coping skills this is the place to do it..Thank you Able To Change.

I attended this program right after my residential as a step down to continue my program. It was very beneficial in my recovery. The staff was responsive to my needs and respected my goals. I was given great feedback in… how to do so. The sober living was clean and the people were respectful of the boundaries one sets for themselves. Taylor was awesome in working with my insurance and my need to move forward in my life.

I‘am more than grateful for the stucture and help I have received from this recovery center. I love and have became friends with all of the staff including clients. This organization has me on my feet and ready to take… challenges the future holds for me and I couldn’t have asked for anything better. I would recommend this center for anyone going through the struggle that I was placed in, and would love to hear the great news of the success that would be leading.

Able to change was a great experience for me. Very accommodating to everything I was going through. I have been sober for years now and that’s all thanks to able to change and what I learned there. Very grateful to this… recovery center.

This place is ok but there r a lot of better programs. This program is Cheap, so they don’t help you with transportation to the doctors. They only have one case manager for the entire substance abuse program and one… therapist for mental health. Substance abuse clients don’t get to see a therapist. The PHP clients hafta be there all day long and they don’t provide lunch. Cali-prime and OC revive are better programs because they are not so cheap. Able to change is ok but they just don’t care very much about there clients that they are supposed to help. All of these are facts, just ask them!

I don’t think I could have stayed sober without this program. Especially the womens housing with the amazing house management of Brooklyn and Taylor. They have really made my journey of recovery so smooth while going… through some of the most painful experiences in my personal life. Brooklyn and Taylor have taught me so much not only about working a solid and spiritual based program, but about how to walk through life and struggle with dignity and grace. I will forever be grateful for the lessons they taught me and unconditional love they showed me. I know that even after my time is up, I will always have lifetime friends and support throughout my recovery. They taught me how to be a self sufficient adult.

Came to able to change in 2010 and have been sober ever since. This place changed my life and I will be forever grateful. Today my life is a lot different than when I walked in broken and hopeless. Coming here was a… gift. Thank you all!!!

I was just here I got kicked out on Tuesday. Not even mad. I think the staff are amazing. I think the case managers are absolutely wonderful. House managers are fantastic. I think they're are some small things that… could be tinkered with but overall I had an amazing experience here.

IT WAS OK. MONEY HUNGRY

I am very familiar with the work that Able to Change Recovery does and would highly recommend them to anyone who needs help. I have worked with them in a professional capacity and have always received great… communication from their staff. It is obvious to me that they value their clients and do everything they can to meet their needs. The feedback from the clients we have referred to them has always been very positive and all have successfully completed their program. Able to Change Recovery has been a valuable resource for us.

My family and I will be forever grateful for the staff at Able To Change Recovery Inc. During my 6 month stay I was treated for my addiction with kindness and compassion, I learned a lot about my addiction and myself… and was able to amend broken relationships and be there for my family and friends. I will miss everyone at Able To Change, they were fantastic!!!