Community Behavioral Health – Hamilton

I just graduated from treatment 7/28 and I absolutely love all of the staff! They are so caring and i love Erin and the nurses as well. All wonderful people. They truly care about you here and you can tell they do their… job because they love it and not just for a paycheck . And the counselors are amazing as well! Im still going once a month for meds which is awesome I can continue after treatment which mist places won't. Big plus! Absolutely my best choice ever in coming here ! Love everyone here!!!

Literally will use you for money when you don’t even need drug classes. Don’t know how to do drug evaluation or nothing would never go here.

TJ is the best psychiatric provider I have ever had the privilege of seeing. I have been a patient of his for a few years and have never had a poor experience. He listens, cares, and is extremely humble while… maintaining professionalism. It would not be a stretch to say he has saved my life more than once. Thank you TJ and all CBH staff for your support ❤️

The nurse practioner is good to talk to and the nurse", CBH needs Good Casemanagers ! Caesmanagers that are Reliable, pay attention to you and take notes on the appointments they make with you and don't lie on you and… to you! The Best Casemanagers aren't there anymore!

I love this place, TJ is the best psychiatrist I've ever met. He trusts you to know your own body and doesn't push anything. His nurse, Bethany, is the best too!

I would recommend this clinic to anyone. This place has done wonders for me. They take great care of all people in addition recovery. They do all they can to provide your needs while in recovery. Thank you to all there… employees, you guys are the best.

Went in there a few days ago and I told them I needed anger management and someone to talk to no you want to know what these people set me up for medication management MH individual sud individual nothing about anger… management these people did not listen to a word of what I told them I have my appointment for the 13th I'm still going to go but hopefully these people are not going to set me up for failure

Finally get them to answer the phone so I can try to set up an EAP covered by my workplace. "Hi, I have an EAP through Magellen and your practice was on the list of providers who could possibly take me in" "First of all… i dont know what that is" "an EAP?" "yeah" NEXT

I would give one star, but I like Dr. Ackerman. I agree with another poster regarding the programming on the television. The last time I went, it was on some CSI show which is very triggering and gave me anxiety. They… should have something less traumatic on the television like some nature videos with relaxing music or don’t turn it on. The Waiting room and hallways are very sterile and uncomfortable, not very inviting at all. It is very difficult to get someone on the telephone. I was told if I had a referral for my son that we could get a direct appointment with the doctor. When I called to make the appointment though, I was told that I just had to bring him in during the morning, which was what I was trying to avoid because he is in school at that time. So that wasted a lot of our time. One time I called to talk to my doctor about a prescription refill and felt like I was being accused of misusing my medication, even after I told the person on the phone that we were still adjusting my dosage because I’m new to this type of medication. Pretty sad when the people that are supposed to be helping you are the ones stigmatizing you, but it’s not the first time I’ve encountered this at a mental health facility. If I didn’t like Dr. Ackerman so much, I would not be going back to this place ever again. There was someone else I talked to the first time I went, maybe Dr. Ackerman‘s nurse assistant but I’m not sure, she was great also.

No reminders sent for appointments. They don't call and follow up. I honestly feel gross even going in there. Nothing about it makes me feel calm or at peaceful. I'll find another place to go. Screw that atmosphere

I used services here to get through a rough couple years, counseling and medical. Their doctor has a good grasp on new techniques with old knowledge. He was the first mental health professional to get me to take a DNA… test to start trying medication rather than throwing a dart at a board. My counselor was incredible, she gave me such perspective and validation to really take doable steps until I could deep dive to find more permanent habits. Yes they have a very busy overworked front office staff, some days are more obvious than others. When you realize these professionals are there helping a ton of people that don't always want the help, you see the dedication. Give the staff a break and maybe a thank you to help them find some strength that day too.

The most caring group of people I ever dealt with.

I won't use their services ever again. If you schedule an appointment it's likely to get cancelled last minute and TJ is an extremely unprofessional individual that will ghost you at the drop of hat. Edit: the response… given about being contacted was a falsehood. No one has ever reached out.

This is thee only place I found that was able too help my son which suffers from mental health issues!

I have been going here for a few months now for therapy and new perspectives and it has changed my life dramatically! My therapist (both of them) have changed my life for the better in the best ways possible. I feel… like I will always have people in my corner now who can help me without judgement. This place has shown me they care and are passionate about what they do. Of course there are always a few bad apples wherever you go but this place does have employees who genuinely care about their clients. So I would recommend this place highly!!!

Was going here for counseling for years regarding trauma from an abuser.... and they HIRED my abuser!!!! I filed for a CPO, he and applied here AND was hired in the middle of it. The abuser then somehow obtained info… ONLY this office knew. The only thing they did is try to say they use a black box system to protect records. Well he has the Info only they had period. Don't trust this place! I also agree with the overturn rate here.

The community behavioral health program has changed in many different ways in the past couple of years. There is a more professional, compassionate atmosphere than in the past. I now feel more comfortable with the staff… and the services they provide and no longer fear being mistreated as I’ve experienced in the past. I’m now very fortunate to have Carmen Davis and Erin Ackerman as my psychiatric support. They are genuinely concerned with my well being! They are current in their understanding of new, more effective psychotropic medications. Thank you both for being there for me! Living with a mental illness is like a daily trip to Disneyland where the only ride is a roller coaster. The ride is rarely fun and many of us “sign out” before the ride is over.

I miss Dr.Tepe and didn't even get to say goodbye. That's not why I am here though...Noone ever answers the phone or calls you back and they sure are not very nice or even pretend to want to be there. People are… sometimes at their lowest walking in through your doors and none of them even acknowledge you and are rude like you are bothering them. I have been coming there for a long time and this is the worst it's ever been. I love Carmen too (Thank you Carmen for always helping me when needed)

Completely disorganized and no one seems like they want to be there. Can’t get ahold of anybody and no one ever calls back. FRUSTRATING!!!

I use my real name because this is a real review. I am very familiar with CBH. In 2007 I was accepted into the SAMI (substance abuse mental illness) program by pleading guilty to two felonies and several misdemeanors. I… had become addicted to opioids after undergoing back - to - back hip replacement and rotator cuff surgeries. But I am an addict/alcoholic and also have been diagnosed with bipolar 2 and Adult ADHD. Because of the SAMI program, AA, and learning to depend on God rather than myself, on July 16, 2019, I celebrated 10 years of sobriety. For the SAMI program CBH gets 5 stars from me.

People helping people

I regret ever going there. My care ended with them after 2 other doctors described me as grossly over medicated by community behavioral health Dr boxer

Human rights violations