One Care Arizona LLC – Glendale

They can't keep good medical personnel. What is there now, absolutely clueless!!!!!!

I have called every number they have and the don’t answer. I have been with 1 Mad several years at 66 th olive . This phone system is awful. Why don’t you answer the phone. Waiting 10 mins. At a time waiting. Did you… close up shop?!?!?!

Stopped by to see about changing PCP's. Unfortunately I wasn't very impressed with the two gentlemen at the front desk. Not very friendly or helpful. So I left and will have to look elsewhere.

They have the most incompetent personal working. I’m still waiting on a phone call from the assistant director to call me from Monday and today after my insurance made an appointment yesterday for a blood test today… they have rescheduled for a later date. This has happened too many times.Go figure it was Humana that scheduled the appointment.

Got taken care of pretty well and fast.

Waiting over a month now for the referrals. Gary had responded in ny last review that I cannot find now . But I am not contacting him until these issues are resolved. My mom has Dementia and we needed care I get… prescriptions sent to wrong pharmacy I get prescriptions not even discussed by Dr. Chu, and a month on referrals that I have to follow up on. Staff is very kind. But I find that we are just a number. Si got this yesterday months later to be spoken to like this,, this is my mom,, how do you think they will treat your parents? Hi Jeanean, It has come to my attention that we are not contracted with Judy's insurance. Dr. Chu is willing to write a referral but the cost for the visit would be out of pocket. The Home Health agency is also not contracted with her insurance. The only thing I can think of is to call the insurance company to find out where she can go. Please let me know how you want to proceed with pain management

Losing faith in Iora day by day.. Today (Wed. 1/20) they are closed. I need MRI results, film, for Orthopedic referral appointment tomorrow.. Doctor and life coach never available except thru email. Hate giving medical… info to people who answer the phone.

Very professional clean clinic with personable staff namely Khaly.

Great people very friendly.

I wouldn't want to go anywhere else. They treat you very well and like they really care about you and you're wellbeing. My Dr. (Dr.Luba) doesn't act like he doesn't have time to talk to me. I'm always able to ask him… questions and get answers. They also have a lab on site if they need to draw blood for any reason. I really like it there and feel comfortable while I'm there.

Great and friendly care

I was treat well. Situation was well taken care of.

My mother has been seeing Dr Perrin for almost 2 years. The kindness that has been shown to her by the doctor and the entire staff is incredible. They all take the time to get to know you, without making you feel like… they are being nosey. As my mother's advocate, I am received as part of the team. My input is heard and asked for, this had not been the case with previous physicians. I can't say enough about Rhetta, who is Dr Perrin's Health Coach. She takes care of everything and my Mom feels so comfortable with her.

very friendly people working here. listen to me and give excellent care. would recommend to everyone.

I would like to say that going to Iora is more like visiting friends than going to the doctor. Now I and my wife are treated very professionly but things aren"t so stiff & rigid as in some offices. We just feel… comfortable with our Dr. & Health Coach. They take very good care of us.

Dr. Luba, his nurse Nancy, and all the IORA staff are the best medical/ Dr. office I have ever dealt with!!

Very disappointed with IORA system! I saw Dr. Luba on 4/25/18, even though I made the appointment at the very beginning of that month. During that first visit I was told that they will contact me for a follow-up visit… after they receive all the information from previous primary care doctor and other specialists. I sent them all required contact information right away via their online site. Sometime in May I was contacted via phone by their "health coach", who asked me for a contact information for one of the specialist. I told her to look into their system, as they already have it. She looked and found it during our conversation. Yesterday, July 19th, I got a voicemail asking me for another specialist information. I connected with IORA via their online communication channel, and found all the information I sent them months ago still there. Evidently nobody checked it out. It is a very long time , definitely more than a month from April 25 to July 19, to wait for them to gather information from the other doctors, and I am sure it would be even longer to receive it, if they would just now contact the specialists. At that point I decided to leave this practice, and start with a different primary care doctor, facing another delay, as I have to wait till August 1st to do so.

H Mark Johnson IORA Glendale, CO is the answer to my medical prayers. Today I went in to have blood drawn, a simple procedure. It was done flawlessly (my veins are tiny and most phlebotomists have to poke me multiple… times) and painlessly. While the procedure was going on, my health coach arrived, picked up on my"down" state, and engaged me in conversation about what was going on with my feelings. I felt the compassion and concern. In my experience so far, the attitude of all the the people (professional and auxiliary staff) at IORA is outstanding--going far beyond what is expected. They treat me as a person, a man, an old man, a single person living alone, a human being--not simply as patient or a number or a piece of meat. Bless them for all they do as they endeavor to practice primary care medicine in a new and refreshing and heart-centered way.

7 months don't see a doctor have high a1c that is all i know the rest of my numbers must be a mystery all they say your numbers are great we will have you come in for blood work in 6 months is this the new way of… getting medical

I found the whole staff there extremely caring and helpful during my stay there. I would recommend this facility to any family member or friend.

Great Staff, they make the Doctors look good, (the're really GREAT the Doctors that is). Almost makes getting ill worth it.

Dr. Connelly-Frank is an excellent physician with bedside/deskside manner! She is a rarity in today's medical community because she actually listens to what her patient has to say and offers helpful advice. Dr. Frank's… staff is very helpful and pleasant while gathering pertinent information for the patient's medical record. Unfortunately I'll be relocating and only hope I can secure another physician who will be somewhat as good as Dr. Frank.

Every one is helpful pleasant and respectful. The take the time to listen carefully and never rush you out. I love my health coach Lauren Y. and DR.LUBA one of the best I have ever been treated by.