Shakopee VA Clinic – Shakopee

It's a tight and small clinic, but the care I've received has always been better than most facilities. The facility is clean, but could use a check-in kiosk like the ones many other facilities have. I say that only… because the poor lady behind the counter was still engaged in warfare with her bowels and it muddied up things for a few minutes. Still; no complaints. The doctors listen, are experts in their field, and the staff wants to interact with you.

I’ve used thi clinic for several years and have never had a problem until recently. Phone calls to make an appointment are unanswered. Calling the main switchboard to request the clinic to contact me remain unanswered.… Recently the clinic has installed a phone voicemail that records requests for appointments etc.however the clinic never calls back. What’s going on?

I’ve been going to the Shakopee VA for over three years, and it has consistently been the best medical care I’ve received anywhere. From the moment you walk in, the front desk staff are kind, helpful, and quick to… respond. They make you feel welcome and supported right away. The psychologists and physical therapists here are also excellent. They do their best to schedule appointments quickly, they listen, and they work with you to address your needs in a real and meaningful way. Most of all, I want to recognize Dr. Reddy. She provides care at a personal level that’s hard to find. She makes sure medications, scans, and bloodwork are handled promptly, and she responds to messages and appointment requests almost immediately. It’s clear how much she cares about her patients and how hard she works every day. Overall, I’m very grateful for the staff and providers at the Shakopee VA. Their professionalism, kindness, and commitment truly make a difference

No clue who these people are or how they got my phone number but they just called me 15 TIMES this morning!!!

Plenty of parking and comfortable chairs in waiting room. Prompt service at front desk check in. Green plush grass around the building for bare feet grounding.

Best medical care I've ever had! Great people and great doctors, specialists, and admin staff! Can't praise them enough.

I'm always in and out in less time. Worth the trek from the South Dale Area.

Outstanding customer service and support!

It's the VA. What more needs to be said?

Very well run clinic - have had nothing but good experiences.

I love this clinic! Everyone there is so friendly and professional! A shout out to Whitney, who has brought my diabetes under control. I highly recommend this clinic.

The VA CBOC has moved to a brand new building located at 1555 Lusitano Street in Shakopee. It’s about a mile from the old location.

My personal Doc is great. Can't say enough nice things about her. The Mental Health Doc and the Pharmacy Staff are terrible. No common courtesy, no help, you're just another number. Can't even see the mental health doc… in person. Be prepared to drive to the clinic just to sit down in front of a computer screen to talk to the doc while he sits at home. I could have done the same thing myself. Waste of time and money. Pharmacy doesn't answer questions even after they ask you if you have any other questions. If you answer "no" they just hang up on you. Not entirely sure how the wait time to talk to someone there can be so long. It's a small clinic, how is my wait time over 20 minutes? Every time I'm there, it's empty. Another VA clinic living up to the hype of being terrible.

I love the VA. The big hospital in Minneapolis and the cboc clinic in Shakopee. Great staff. Top notch doctors and nurses. I've heard horror stories about the VA, but haven't had a bad experience in my 12 years of being… their patient. A sincere thank you and God bless to both VA's personnel. Also thank you to all hard working tax payers who help take care of me. I am grateful.

So far my experience with this clinic has been great. The provider took her time with me and seems to genuinely care about her patients. So far I'm impressed.

Since the first visit it has been all good.

Staff is very helpful & knowledgeable

This is one of the most helpful care facilities I've experienced in bringing my Dad to doctors appointments. Kudos to a very well run clinic and staff!!

I've been using Shakopee as my provider since it opened and have been extremely happy with all aspects of care and friendliness of all there. If had to rate it one to ten I'd give it a 15!! Thanks to all.