EPIC Recovery Center – Saint Augustine

I'm so thankful that I was able to check in my loved one to this facility today. Dena was an angel over the phone! An absolute answer to prayer. When someone needs help... These are the people you want to help you. Anne… showed up in the Emergency room where we were at Ascension St. VINCENT and educated us about the process! Grant funding was available and I'm thankful to God that he completed his paperwork independently and is officially checked in !! 🙌 I'm looking forward to seeing my loved one clean and healthy ... Living life FREE from addiction.

Cheryl, Annie, Sylvia, and Dr. Rosa have supported me through my entire time at Epic, they’ve always celebrated my wins, and never stopped believing in me. I definitely didn't get here alone. A huge part of my clean… time and recovery journey is because of their love, guidance, and support.

When loved ones need support and you don’t know where to begin reach out. Ms. Anne Mountain was able to walk with me throughout an arduous journey. Once we turned the corner Ms. Cheryl Yerger was there in perfect… symmetry to continue the care needed for my family! Thank you Epic!

I just want to take a moment to share what a positive experience we've had with Annie M. Her care, concern and genuine compassion for the well being of all involved is above and beyond. It's rare and very special to… find this type of counseling and very grateful to have crossed paths with Annie. She truly makes a difference.

Do not go here for detox! I went for opiod withdrawals. They were only going to treat me with Klnonodine. That is a BLOOD PRESSURE medication. They also could have KILLED me. I brought my medications with me, which… included Klonopin and Seroquel. They were going to cut me off from both without any taper. I don't abuse either of those medications. I literally could have had seizures, a psychotic break, or a heart attack!!! And I told them twice on the phone the medications that I was bringing before I went there. The "physician" told me I would get Vistaril instead. I am not exaggerating! They literally could have KILLED me. Or caused PERMANENT PSYCHIATRIC DAMAGE. I am reporting then to the Florida department of health. They're going to either end or ruin someone's life if they are allowed to practice in such a reckless way!!!

Im not a big review Guy... THESE PEOPLE ARE AMAZING. All of them. If Ya really wanna change Your life. They will do it. Not Magicians, but amazing. Rosa, Madison...😉

I've been bringing people to detox here at Epic and what a wonderful atmosphere and very kind people that they have working here. I do appreciate all that they do and I will share about them as much as I possibly can.

I feel very fortunate to have the Epic Recovery Center MARS program to help me with a very balanced outpatient recovery program. The combination of medical and weekly support have given me what I need to stay sober. The… weekly meetings facilitated by Ann Mountain have been especially beneficial. I would certainly recommend the program to others.

Epic Recovery Center procedures and process provided me with crucial emotional support, reduce isolation, and offering of shared wisdom. Teaming me up with a Certified Peer Support Specialist, Anne M, allowed me a safe… space where members, gain hope weekly, learning coping skills, build accountability while incorporating mutual belonging through shared experiences. I’ve fostered long-term healing plan utilizing prevented tools though connecting with others who truly understand the journey. Inspiration Is a key and Epic Recovery Center provides SERVICES & PROGRAMS TO AID in support such as One:One counseling, psychiatric services, substance use, personal evaluations so much more is a solution to better health. I’ve been working with Anne M. for some time now and she underscores the profound difference that dedication and compassionate professionals that Epic Recovery Center has to offer makes in the recovery journey a proven success. Their vision and support can truly be life changing. Epic Recovery Center has proved to be a tremendous value for myself and everyone they encounter. My of overall appreciation and experience is boundless and forever grateful. Our Lives Matter and We Make Our Differences, recognizing though support and gratitude is a step in lifelong chances of successes. My message is a testament to the power of connection, comprehensive support, and team of dedicated individuals in facilitating recovery and promoting lifelong success. It truly highlights why such programs and the people at Epic Recovery Center who operate the day in and out are so important, Epic Recovery Center Recovery Center is my team, it’s a time to give back, pay forward and thank them for my transition. KMBIII

Epic is amazing. Highly recommend — 10 stars if I could! ❤️ A huge thank-you especially to my coordinator Cheryl — she is an absolute angel who fought for me every single day, handled every detail with compassion, and… never let me fall through the cracks. Counselor Annie is incredible; her empathy, wisdom, and tough love pulled me out of some of my darkest moments. And Sue the nurse — wow. Her kindness, patience, and clinical expertise made me feel safe and actually cared for, not just treated. What sets Epic apart is that they never gave up on me, even when I had completely given up on myself. Cheryl, Annie, Sue, and the whole staff truly want your recovery and your best life — it’s not just a job to them, you can feel it. They believed in me until I could believe in myself again. If you or someone you love needs help, this is the place. I love these women with all my heart and will be forever grateful for Epic Recovery Center.

Rob andCheryl are the best. I am truly grateful all there help.

The staff has always been extremely helpful in so many ways and more than happy to do so. And the mars program has been a tremendous help in my sobriety and recovery as well. I am very grateful for epic and all the… resources they offer. I have been sober for 1 year and 10 months now and I have epic to thank because without them and the resources they provide, I really don’t know if I would still be sober. Thank you epic!

Love All the Staff and Mrs.Sheryl is Always so very Helpful

I want to say thank you to Madison from MARS she is the most amazing person at what she does if it wasn't for her I would most likely still on drugs and in jail but now I got my own place and i got a full time job as an… electrican if it wasnt for her believing in me and just caring and being there fir me always just cause of her i am in a better place in my life all cause of her i want to tell everyone how much she reall has done for me i will always be greatful for her and will always want to do better in my life cause all her work deserves to be knownshe got me help with getting suboxone to get off drugs and the helped me get into a sober living house out of jail and she even got me when I got our of jail and took me there and from that day on she was always there for me she helped me get my rent paid helped me get clothing and food and she showed me that there is someone that is there to help you do what you should be and always checks up on me and it is cause of her just being the way she is that it helped me stay off drugs and want to stay off then and now I started suboxone march i took it for a few months then she got me to take the shot once a month and I did it the first time and when it was time fir the second one I waited to see if I was going to get sick and I haven't and now I am off suboxone and everything else. Madison from MARS I want you to know that I am so thankful for you youbwill always be someone that means so much to me you helped me change my life and I hope alot more people have you to help them just like me

I had a great experience at epic recovery. The staff was very good to me I learned alot about recovery that makes a difference in my life today. I've been sober for a little over 4 months now. That is the most recovery… time I have had since I've been 11 years old I've been to 24 different programs and been a chronic relapser all my life I'm on the right path now and I continue to do so. Miss Madison Kenny was a great help she went over and beyond to accommodate me to my medical appointments when I was in treatment she was always there for me when I needed somebody to talk to.

I went to epic miss Madison was very instrumental in my recovery epic is definitely apart of my success story I give all thanks to the epic program and also miss Madison for helping me be more successful productive… human being

The 5 star rating is for care coordinator Madison Kenny. I cannot say enough about her! She manages client assessments/enrollment, coordinating care, client follow ups, managing appointments, handling paperwork, jail… programs/classes and still finds the time to genuinely care about each client that walks through the door. She is an irreplaceable part of this organization and a perfect example of what true commitment to mental health/substance abuse care looks like.

This place is absolutely horrible now, what was once a great place now is horrible. The staff is horrible and act like thugs who don't care. All the good staff all resigned because of how the place has fell apart. It is… not a safe place at all. It's truly disheartening to see how this place went downhill so fast and it doesn't look like it's gonna change anytime soon. I do not recommend going here in the least bit. The staff is only there for a check, the patients come in and out them doors on a regular homeless basis and weapons and drugs are snuggled in without staff even caring. If you are serious about wanting help don't go here... seek elsewhere...

They told me to come in after 7 and my only ride got me there at 3. When I checked in a nurse came out and immediately treated me with absolute rudeness I asked her if I could wait she rudely asked me again why did I… come at 3 and I explained my only ride was at this time she spoke to me with complete attitude like I was stupid for coming after being told on the phone to come. I haven't even checked in yet and the nurse that came out was so rude to me. I'm going through extreme alcohol and benzos withdrawal and was treated horrible the minute I walked in. I was told this was a great place but the nurse told me I couldn't even sit in the lobby and wait so now I'm standing in the hot sun going through extreme withdrawals. This nurse or whoever she is should be fired.i thought this was a place for compassion but was just treated like a burden. She should not be in treatment whatsoever

The staff are all helpful, kind, and compassionate. Jackson is an excellent therapist. I cannot imagine where I might be without the help this institution provides.

This place has been amazing for me. I was so nervous leaving my old town and somthing go wrong coming here. Not at al Annie helped and guided me every step oftheway. I give a big thanks to Annie and Shirle. The biggest… kind hearted cares about how you are and whats going on with yourself. Only thing i was upset with was having to get a new doctor i really liked and was comfortable with Erica

Epic has been kind and professional and understanding. Thank you for all you do

All the staff are caring and genuine. Next month because of their help, I'll have one year clean & sober!

It took me 20 years to get sober. I've been sober now for almost 5 years and I couldn't have done it without this place. It was really a great experience. Although it did take me 3 trust. The staff there was more then… helpful and I'm will be forever grateful 🙏

I participated in the 30 day residential rehab at Epic and had an AWESOME experience. The staff and therapists are amazing - there are too many great people to mention by name. The counseling I received from our… therapists was top notch, and the Epic staff as a whole made sure that I had medication, housing, and all available financial resources set up upon my exit from the program. The food was good and the daily 12 step meetings prepared me for what to expect in recovery. The only room for improvement I can think of is that it would be nice to have a fenced in outdoor area or some sort of set up where patients could be outside more. We usually got to walk for at least 30 minutes - an hour each day, but it can sometimes be depressing to be stuck inside for hours on end. I would highly recommend the detox and/or residential program to anyone who is struggling with substance dependency.

They won't help and expect you to detox cold turkey it's all about making money and a pay check for the employees they don't give a #@+-_"