Central Utah Counseling Center – Nephi

Heather has been a great help to me and my family! She is always going above and beyond for my kids and myself! She is professional and kind and my kids absolutely love her! She has created a safe space for them. The… receptionists have always been amazing and attentive.

I've had the worst experience at this place. The therapist I had, Rebekah, was of no help to me whatsoever and tried to diagnose me with mental illnesses during our first session and treated me like a toddler. Not only… that, but sessions were expensive to only do the same repetitive coping strategies over and over again. I also had numerous days where my therapist would vent her own life to me instead of vice versa. Nice lady but terrible therapist.

The Receptionist Kim is fantastic !! Other than that It's a nothing burger place. They will milk Medicaid or your wallet to death !! No real help !! Just like they're there for a pay check !! Which is obvious after a… while especially when trying to get help !! What a Joke !! Bad Management is probably the biggest problem !! If you can go else where - you should go somewhere else somewhere that's at least professional !!

I love the two receptionists they're like family to me. Merrill is funny n loves basketball 🏀. It is what it is. There are some there that truly care and the others that just don't give a s*** just there for their… paycheck.

Billed Medicaid for over 14 months, though I wasn't in any treatment. Saw psychiatrist/psychologist for about 3 appointments, saw counselor twice during those 14+ months. Took 5 separate tries to get my own records… (evaluation and recommendation) from staff, several months later, after their repeated refusal to let me see and have them unless I first spoke with the counselor I hadn't seen for over a year. Just 2 weeks after I got my records and realized all the errors it contained (claiming I lived in one country, though it was another, stating I'm on parole, which I wasn't, from family info, to work and more, all errors!), I asked the counselor, Jeff, to please tell me how we could fix or redo the evaluation and recommendation, he was suddenly fired! I had challenges with testing, I finally picked someone there to try to speak with, as I literally had not a single person there that I was appointed who I could speak with during more than a year there, the lady just sat there and heard me beg for some help, but didn't speak or do a single thing. They won't tell anyone why the counselor was suddenly fired, even upon multiple requests made, the whole place and staff refused to inform me how and to what affect Myself and my "treatment" there was, had been and is affected. When I asked Jeff, the counselor, just 2 weeks before his firing and total dissapearance, how he had spoken with my PO, how it was possible that a year later of my "treatment" starting there, my PO was able to override the recommendation this center had made and make them put me in MRT classes, out of the blue. Which is unlawful and should not have been possible that someone can make a trained and certified medical professional person, of any treatment center, do what they desire to be a result, conclusion and recommendation as treatment of anyone.! When I last spoke and asked Jeff, the now fired and not spoken about counselor of this CUCC how it was possible or legal for doctors to fill out whatever a PO wanted in my situation, he simply stated: "sometimes the tail wags the dog" (!!) This place committed Medicaid fraud, violated numerous laws aswell as patient rights, stayed silent when begging for the help they were billing me for, refused to inform me of records, rights, kept silent on any questions asked and tried wiping out and patching records in all efforts, while keeping the victims in the dark, caring solely of their own hides.