Andrew House Boston – Jamaica Plain

🚨 17 YEARS SOBER — AND NOW WE’RE BEING TOLD TO FIGURE IT OUT ON OUR OWN. 🚨 I need people to hear this. For 17 years, I have been receiving my MAT treatment through Shattuck Hospital. Seventeen years of sobriety.… Seventeen years of taking my medication as prescribed, following the rules, showing up, and building a life in recovery. Then suddenly, we were given a three-month prescription and told to find another provider. Basically: Here are three months. Good luck. Take care. Do people understand what that means for someone in recovery? Finding a new MAT provider isn’t as simple as calling a doctor’s office and getting an appointment. Providers have waiting lists. Some don’t accept your insurance. Some aren’t accepting new patients. Some don’t prescribe the medication you need. And every day that passes brings us closer to running out of medication. I’ve worked incredibly hard for 17 years to stay sober. I don’t want to go backward. But what happens when those three months are over and someone still hasn’t found a provider? For someone with a history of addiction, taking away access to treatment can put everything they’ve worked for at risk. I could potentially find myself back on the streets and back in active addiction simply because I couldn’t find another provider in time. And I know I’m not the only person affected by this. There are people who have been in this program for years who are now being forced to start over and find new doctors, new clinics, and new providers. This isn’t just about a prescription. It’s about people’s lives and recovery. If Massachusetts is serious about fighting the addiction crisis, then people who have successfully stayed in recovery for years should not be left scrambling when their treatment program changes. I’m asking for help. 📢 If you are a MAT/Suboxone provider in Massachusetts, know a provider who accepts MassHealth, work with an addiction-treatment organization, are connected to Shattuck, or know someone who can help patients transition safely — PLEASE SHARE THIS OR REACH OUT. And please share this post. Maybe someone in Massachusetts needs to hear this story. Maybe someone who can actually help will see it. I have 17 years of sobriety. I am not willing to throw those 17 years away. I just need the chance to continue my treatment. #MAT #Suboxone #Recovery #AddictionRecovery #Massachusetts #MassHealth #17YearsSober #RecoveryMatters #OpioidCrisis

Gross.

I was warned by a guard I knew from the street about this place before I was transported. Thank god for that. They wanted to operate on me for absolutely no need. I think they were trying to teach students? I had worked… out too much and had lactic acid build up. Many other inmates had very bad experiences there. It’s common place to mark your own body with a marker so they don’t remove the wrong organ/limb. And that still hasn’t worked every time.

Terrible hospital 🤮

I had the pleasure of meeting the nicest and hardest working group of nurses this past Tuesday. They treated me with the upmost respect, never rushed me along. The Shattuck is filled with the kindest souls. I am so… grateful to my Doctor, who is definitely a miracle to me, and for her team.

Not a single person here has another option or else they would have choosing it instead of here, just too many big mistakes even doctors make daily that are unheard of happening anywhere else the staff are mostly not… that nice or informative there is a few great nurses this place is lucky to have but over all I cried for three days when I arrived here and was told this place was my only option... worse hospital or doctors I have ever been to or even heard of I spent over 2 months here so I think I have spent enough time there to say I know what I'm talking about through my own experience..

I went to see a friend of mine who is in the non prisoner sighed.I went to the guard.At the entrance 3 times for the location.He sent me 2 different floors the first time what's 8 south where I was told they were not… there went back down.I went to 6th south not there.I was then sent back 8 south where I was greeted by a nurse who could barely speak english. She could barely understand me. I could not understand her. I was searched. I had property taken only to find out that the person she was taking me to see was not even my friend. They didn't even have the same name. I was then told to leave the floor after some argument. My step was giving back which was cigarettes and a lighter. This has got to be the worst hospital i've ever been at to see anybody I do outreach , work and prisons don't even have this kind of treatment

I am currently staying in Shattuck hospital for treatment of tuberculosis since getting here I've received the worst treatment. They took my privacy curtain. I had to hang my personal sheet to have privacy. I have no… access to a shower. And my toilet is in plain view of staff and other clients. There a car and present violations of HIPAA guidelines and this hospital needs to b shut down.

God bless you forever thank God Hospital good friends

Recently we lost Matthew Mawson's younger little brother David to variable reasons. Matthew served in the U.S. Army and his little brother looked up to him alot. We will miss you DAVID MAWSON. May you rest in peace.

The place worked for me. I got blessed if it wasn't for them.I'll be on the street bless the staff

This hospital is crap. Very dysfunctional and nasty. I have a family member there who is a new quad his food gets thrown away they do not provide him with kosher meals and mice b in the bed with him. Working with the… dph to get help soon... UNLAWFUL

Absolutely the worst hospital I have ever seen. Nurses do not care about the patients. The place is disgustingly dirty and unsafe. The food is terrible. Whatever you do, don't end up here. I can not believe this place… is not shut down.

I spent 7 months of miserable here then move into group home for a year. Now I got my own apartment. Thank you Shattuck

My best friend is in 6south and being treated horribly she's victimized, mocked, triggered, not to mention hasn't been outside in over 5 years because supposedly her wheelchair can't go outside. She's also been robbed… of her disability, her food, her drinks, her electronics, and multiple other things

This Hospital traumatize me, is the worst thing to have a Family member in such horrible place, I don’t believe it’s a Hospital,, I am speechless

Supposedly, this is a teaching hospital duly accredited by the Joint Commission. I'm not sure of the criteria for hospital accreditation, but I think they need to lose their accreditation if its dependent upon patient… safety, clinical excellence, and adherence to evidence-based practices This hospital is overseen by The Disability Law Center. They need to act aggressively and close this hospital down. The great State of Massachusetts runs this hospital through the Department of Public Health. Shame on y'all. The college associated with the Lemuel Shattuck is Tufts University. My aunt, who just passed last month, worked for Tufts for over 60 years. I've respected Tufts for years. Now, however, I wouldn't send my student there to get their clinicals at the Shattuck. It's a setup for failure. The hospital was built in 1954, is 70 years old, and is named after Lemuel Shattuck, a local historian, statistician, and politician who helped create the nation's first Board of Health in 1869. I'm certain he's rolling over in his grave to have his name be associated with this suboptimal health care facility. I grew up in Boston. The Shattuck was known as the worst hospital more than 50 years ago. My family member has been at this facility going on a month This past month, I've learned how low they could go. My family member is a very recent quad amputee. He was transferred here from MGH because they said he no longer required that level of care. The Lemuel Shattuck is supposed to be competent in Acute and Sub Acute care. From the moment he got there, I've had to work with the patient advocate almost daily. The issues range from mice in family member's rooms, gnats coming up from the sink in family members' room, non-adherance to basic nursing procedures and techniques, lack of professional demeanor and rudeness, leaving urinals unemptied, linoleum floor covering not glued down, electrical outlets in patient rooms blowing, inadequate ventilation from non working, painted shut/handles windows, etc. The few professionals that work here are outnumbered. The general attitude of staff and management is lackluster and non-empathetic, and I feel the level of care borders on the criminal. I notified DLC and DPH. DLC did respond and spoke with me. I got a letter from DPH. If you have any other options, please do not let your family member be taken to this hospital for any reason.

The Shattuck hospital has helped me out in so many ways. It's a very good place. Nothing what so ever to say negative things about it...Luis Maldonado

This is the worst place to have your love ones or even to be placed yourself. Do your research we unfortunately didnt have a choice but if there is anything we can do is become advocates for the patients there. This… place is horrible they have CNA'S who reek of alcohol especially one in particular in 6 south. that same CNA walks in to patient rooms when they ring the call button shuts it off and disregards their needs waves his hands to the patients as hes mumbling obscenities' and slams the door shut. My spouse has been there for about 4 months hes in a wheelchair and has to make his own bed, moves his own commode, empties his own urinal, cleans his own room which are all things he is accustomed to but when you have an injury as bad and as severe as he does it makes it very difficult to do anything. Security will disregard any and all of your deliveries and will tell the drivers to go away we currently have an active complaint and investigation due to security violating and disrespecting the dasher. the hospital has mice and roaches they do not care to be clean or even sanitary at all we observed them cleaning once and the staff mentioned that it was because they were coming to inspect I was baffled by the response. Meals are not given the way they should be given they are cold or some night bags are either not distributed or shorted meaning sandwiches are taken out and they only give them a bag with utensils mayo and an apple. They just love to push medication on patients to keep them drugged up so they dont have to deal with them, walking down the hall all you see are patients in wheelchairs or beds doped up drooling and almost falling out of their wheelchairs. Patients are constantly screaming I NEED HELP for long periods of time with no attention given. This hospital is like if you go there expecting to die its horrible and lets not mention PT my spouse has a combination of injuries ranging from a broken pelvis, fractured lower lumbar and two metal plates in his hips hes been confined to a bed for months and when not in the bed hes in the wheelchair this past week the wheelchair was taken from him and PT asked him to stand and walk with a crutch from one spot to another and just like that they cleared him from PT without even providing PT now hes suffering from a pinched nerve in his right leg and PT wont see him The nurses tell him there is only 1 doctor in the ENTIRE facility he gets directed to the on call which he has never seen the actual doctor or on call doctor since being there. We aren't getting any results we are actively trying to transfer him close to home but even so if you thought the Doctors, CNA'S, Nurses, were an issue the case workers, social workers are worse they wont process the transfer papers. they wont offer assistance everyone is always on vacation so they wont help but they make it difficult for you to get out and get the help you need. No one ever knows what's going on or where anything is its like chickens running around with their heads cut off. They only got a star because without choosing a star I cant post my review. If you love your loved ones please fight to get them out if they are there and if not if they are mentioning placement there please DONT DO IT. You'll thank me later.

This place is full of racism, ageism, classism and both implicit and explicit bias. This hospital run by the Department of Public Health a Massachusetts state hospital. It is clear that the management is in need of… training regarding the above issues. The one ⭐️ is still too generous. Often management base their decisions on personal matters, staff complaints to their union representatives go unanswered. Many of the employees who are not nurses or doctors are often treated and spoken to disrespectful. Having trainings available online is not helpful for those who are not familiar with emails, or how to use the computer. In the past racism was very common in that hospital. Classism does exist it goes hand and hand with bias. Some treatment is based on your position and depending on who you know. Speaking out for your rights gets you label a trouble maker.

Some of the staff are helpful. 5/10 however the place is depressing

Excellent place to go when you have a medical problem with just.

Not the best in the area, but manageable, it’s sad to see your love one in such facility