VK New England Management LLC – Lawrence

They are alway there for me.

very good service

I had the not pleasure of speaking with Asheley at central intakes. I have been looking for services for a really long time and one of the things that has kept me from finding that care is the horrible customer service… that most of this facilities have after calling about 10 times and not being able to get a hold of anyone I had that again, not pleasure of speaking with Ashley, who was the most nonchalant person. She was dry. She was rude. She at no point ever asked are you safe or even what causes you to seek services only thing that she asked was so what’s your deal? Why do you need a psychiatrist and well, I had to suck it up deal with her rudeness and I got an appointment so let’s just hope that the experience provider is better

Although the quality of care has been great so far, the communication has been awful. I was unable to get my medication sent to another pharmacy for two weeks because I was unable to get in touch with the front desk. I… called 8/27/26 and left a voicemail. I called 9/1/26 twice and left a voicemail. All three of these calls were never returned. I got an answer today, 9/8/26 and the front desk claimed that I never called although I have proof. She even claimed that I didn’t leave a voicemail or called the wrong location. Because of this, I haven’t been able to refill my medication. I am only a month postpartum and needed this medication. When I needed them to answer and call me back, they failed. Be aware of this if you need services at this location.

I'm grateful to have a team of experts helping me through my mental health i will continue services

I’ve never experienced the type of care and quality in service with therapy like I gain here. I’ve been in and out of some therapy trying to seek proper help towards healing and understanding things better but had not… found a therapist that felt comfortable enough with. The process it’s self was smooth and very informative, now the therapist assigned to me is a blessing. Rachel is so intelligent and nurturing. I’m looking forward to continuing to work with her to bring out the best quality of life for me

I’m 38, I’ve been in and out of these kinds of offices since I was 12. I have found ZERO things wrong with Northeast. The initial intake was easy and over the phone, I got an appointment within a couple weeks. John T is… my provider and I couldn’t be happier. He was personable yet professional and obviously very intelligent. I do my appointments virtually because that’s most convenient for me but they offer in person as well. John listened to me and was very open to any suggestions I had got from my therapist. Definitely come to this office you won’t be disappointed. If you’re reading this it’s probably because you’re struggling so I hope things get better for whoever is reading this. Sending all good vibes

Experienced as well pleasant staff! They care!! Kindness and understating always!

Great team of staff nurses and doctors nade me welcome very caring and courteous ty staff

I cannot recommend this clinic due to a significant lack of transparency and support regarding their billing practices. While the staff and medical personnel are very friendly, the administrative and billing experience… has been incredibly frustrating. This clinic explicitly advertises that they accept Tricare insurance, yet they provided absolutely zero assistance or communication when it came to actually processing and applying my Tricare coverage to my bill. Instead, I was hit with a surprisingly large, uncommunicated bill. The clinic never disclosed the costs upfront, and the statement I received was completely inaccurate, overcharging me for a longer doctor visit than what actually occurred. A clinic should not leverage the Tricare name to bring patients through the door if they are unwilling to support military families through the actual billing process. I highly advise looking elsewhere if you expect accurate, transparent, and supportive care.

I have the best Doctor for mental health here. DR. P. Mujuru so happy to have her as my psychiatrist I can talk to her about anything and everything which I never have done before because the one's I had in the past… made me feel like everything going on was only my fault but Dr. MUJURU changed my way of thinking and acting, wish I had meet her year's ago she's totally awesome. Thank you Dr. Mujuru for you have made and continue to make me a better person.

I’ve been with Northeast Health Services for quite a few years and I can’t say good enough things about them. The front desk gives you the best customer service I’ve ever had. My NP Patience is absolutely fantastic and… so kind. She is so patient with me and always listens carefully to everything I say. Everyone at Northeast cares about your wellbeing and that you are being taken care of. I don’t know what I would do without them all.

Love my therapist

My Med provider is always on time always prepared very knowledgeable very patient very understanding and is always eager to help me out in situations when needed

I have been seeing my therapist for three years now. She specializes in PTSD and adults with ADHD. She is so supportive and insightful, I Highly recommend Northeast Health Services in Lawrence. I’m healing with my… therapists support more and more each day.

Polite, patient and helpful.