VA Nebraska/Western Iowa HCS – Grand Island

I would give this place zero stars if it was an option! I have been waiting 5 months for a med approval submitted by my community care doctor. The VA keeps denying it as a "non-formulary" prescription. Even though the… doctor has SPOKEN to a VA rep to make sure it was the right one!! "Deny until they die" is alive and well at the VA!

This place is a joke

The SUDs program has religious groups and videos that are mandatory to attend and watch. I brought it up that this is illegal to make mandatory for me to attend thoughs classes as I am an atheist and this is a federaly… run hospital. They told me that I have to participate fully (meaning take the religious classes and watch the religious videos hosted by a priest and just ignore the religion and prayer) or I have to leave.

Was disheartened to hear the hospital administrator deny a flyer for a gofundme cause. It was for one of our vets 14 year old daughter who was just diagnosed with cancer. They said "if we let you post that the next… thing you know they'll be posting girl scout flyers." So take what you will of how much the people running the show over there actually care.

Incredible care. Five stars for Dr. Lawrence and all of the staff at the clinic.

Would rather send 3 years of supplies for someone to try and figure out where to store them then let someone return them. We don’t even know how long the person will live!! What a waste of supplies 😢

Take great care of our military!!

Went to the Grand Island facility to pay my bill. I have an abscess tooth and asked for a pain killer and an antibiotic that has been bothering me for 4+ days. I seen my primary physician and explained my predicament.… They sent me to the dentistry department. Which they in turned took an x-ray and said that I had an abscess but didn't help with neither an antibiotic or a pain killer for the pain. It is 1:00am in the morning so what is a person to do??? I am at my wit's end and in excruciating pain. So I am self medicating to roll the dice & I do not go to Doctors easily. What does a person do in my predicament? When you lose faith in your Healthcare?

It takes months to get an appointment here. If you miss an appointment or have to cancel for any reason it will take another few months to get a reschedule. It's really not worth going here unless it's last resort!

Amazing staff! Very clean, organized and professional Veterans Healthcare. Could not be more pleased with this clinic! I've been using this CBOC for 20 years and the care has been absolutely wonderful.

Very good in every way

Best care anywhere.

Am happy to add yet another 5 star review for this Veterans Administration Medical Center, essentially a full hospital with everything but an Emergency Room / Urgent Care department. Receiving services here during the… summer of 2019 I was duly impressed with the level of care, compassion, and timing of quality treatment compared to many other VA Med Centers / VAMCs. Social Workers, P A providers, Specialty Physicians, Records and Appointments, Travel, and so much more were all personally found to be top shelf here. Grand Island is very much a veterans' city in many respects and their pleasure in being such shows across the community though it especially shines here. Would have no problem needing to be served here again in the future. Highly recommended for my fellow veterans.

My dad had MS and MS related dementia we are so happy with the care he had in grand island they took excellent care of him and called my mom every Monday for reports they are the best we appreciate them and will never… forget the care they gave my dad

Outstanding facility, with a professional and competent staff. I have been very impressed with the care I receive here. Any Nebraska or Iowa veterans reading this should get enrolled at the facility so you have easy… access to the care you need. You won't find a more friendly staff anywhere else, and they are adamant about combating Veteran suicide and homelessness. With the passing of the Mission Act by President Trump, the social workers on staff have much more ability to get said veterans help within their local communities (if you live more than 30 minutes from a VA facility there are good options available). For example, the Mission Act can help if you require Chiropractic or Physical Therapy services as well as Counseling. Could not recommend more highly to my fellow Veterans!

This is a great asset for Nebraska. If you are a veteran and have not enrolled into the system you need to get out here and do it. I've been in another system before I moved back and it was nothing compared to this… place. Always someone willing to help you out here.

Heroes go to the VA and this place is super clean and sanitized. They are always remodeling and updating spaces and restrooms when they are not acceptable. Out of all the VA hospitals I suggest this one for medical… needs as well as substance abuse recovery. All of these people are awesome and it is very welcoming. If y'all have family Veterans here please come visit them. They deserve company. If y'all want to chat with some war veterans please call and ask to speak to them. These older veterans are treasure chests of knowledge and need your company and camaraderie.